Error help.

[emulat3]

I had to reformatt my computer yesterday and just reinstalled Ryzom. After installing, I bring up the launcher, goto login and it gives me an error, everytime. After restarting my computer, the router and modem, it still gives me the error. I checked the status of the servers tos ee if they were up, and the website said they were.

Anyways, I took a screenshot of the error. Hopefully someone knows what to do. I checked the website and couldn't find anything, but that could be a result of skimming.. anyways, thanks.

[kitty157]

See this thread for help:

http://forums.ryzom.com/forum/showthread.php?t=28602

[thlau]

Maybe what you are looking for is here

[emulat3]

Tried all of that already.. not the issue :\

I had the same problem a while back, reinstalled, it worked. Can't seem to find an answer to the problem this time around. Thanks again, guys.

Later Atys, back to WoW I have to go, I suppose.

[kitty157]

Are you sure you tried this?

The cause may be that the client you have downloaded is still configured with the old host addresses after the server move.

In your Ryzom program folder (defaults to 'C:\Program Files\Ryzom' if I recall correctly), there is a file named: 'client_default.cfg'. Open this file with Notepad for example and press Ctrl+F to search for the string 'StartupHost', without the quotes. Verify/edit this line to read:

StartupHost = "rslogin.juk.shards.nevrax.com:40916";

This seems like the most likely solution.

[emulat3]

Are you sure you tried this?



This seems like the most likely solution.

By the way, I wasn't aware that as a trial I could post in the technical help forum. Sorry if it's off-topic here.

But yea, that was the first thing I tried before I came to the forums. I had alot of problems with other games doing that (private servers). Oh well. Thanks anyways guys.

[kitty157]

The only other help I can provide is to recommend you come back to us after we get a new technical support team. But if you don't, here's hoping you have fun wherever you go.

[mithur]

Just trying, but... after the reinstall... did you disabled the Windows Firewall?

[kitty157]

Just trying, but... after the reinstall... did you disabled the Windows Firewall?

Good point, I had forgotten about that one!

You might have to disable the firewalls temporarily in order for the patcher to get information.

[emulat3]

It's been disabled, I usually don't enable it. :\

So frustrating It was working earlier.. gah, I dunno. Formatting is never any fun.