Complaints? You're Kidding Me, Right?

Come in, pull up a chair, let's discuss all things Ryzom-related.
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stellus
Posts: 356
Joined: Thu Sep 23, 2004 8:38 pm

Re: Complaints? You're Kidding Me, Right?

Post by stellus »

And I minimize my game to check up on the forums for announcements and such =P
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jmaynus
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Re: Complaints? You're Kidding Me, Right?

Post by jmaynus »

I don't mind if people want to complain.... as long as they do it the right way. If they state that the game sucks and tells us why and says what they'd like to see added/changed then thats ok. But of course a lot of complainers just do the whole thing of "This game sucks!!" and pretty much leaves it at that. Well that and the fact a lot of them makes sure to point out that the game sucks, the company that made it sucks and that the people thats stupid enough to still be playing it sucks.

But of course no matter what Nevvy does for us players, there will always be complainers. They complain just to complain.
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ayne31
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Re: Complaints? You're Kidding Me, Right?

Post by ayne31 »

jdiegel wrote:I have two computers.

4 hands and two brains too? Or is playing SoR not thaaat distracting? ;-)
"The truth speaks for itself."
John Sheridan, commander and military governour of Babylon 5
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seedyman
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Re: Complaints? You're Kidding Me, Right?

Post by seedyman »

ayne31 wrote:4 hands and two brains too? Or is playing SoR not thaaat distracting? ;-)

Trykers, at least, can spend WAAAY to much time swimming.
Fairy tales do not tell children the dragons exist.
Children already know that dragons exist.
Fairy tales tell children the dragons can be killed.
-G. K. Chesterton
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stellus
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Re: Complaints? You're Kidding Me, Right?

Post by stellus »

LOL Yeah definitely plenty of time to do whatever while swimming through Lakeland =P
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evalisa
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Re: Complaints? You're Kidding Me, Right?

Post by evalisa »

ayne31 wrote:What I dont understand is why all those Ryzom lovers still spend so much time in this forum.

I mean the ones who dont like the game anymore of course have got nothing better to do than filing their complaints here - or throwing dirt. But shouldnt the others be on Atys harvesting, crafting fighting....and laughing their @sses of about the ignorant whiners who left their nodes and mobs to them...?


im a social gamer, like to chat on forums
also liek to see whats going on so read daily, normaly twice a day

games are not just about levels
----
It's Prttey fnuny how we can raed tihs einrte snetnece wtih all tehse ltters all out of palce, and we can cnotniue to keep raednig and sitll mekas snece of waht we are raeding. No mttar how mnay tmies you raed tihs oevr and oevr you can sitll mkae snece of it.
How is taht pssoible?
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tinpony
Posts: 162
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Re: Complaints? You're Kidding Me, Right?

Post by tinpony »

ayne31 wrote:What I dont understand is why all those Ryzom lovers still spend so much time in this forum.

I mean the ones who dont like the game anymore of course have got nothing better to do than filing their complaints here - or throwing dirt. But shouldnt the others be on Atys harvesting, crafting fighting....and laughing their @sses of about the ignorant whiners who left their nodes and mobs to them...?

Err... some of us have to leave the game so we can go to work. ;)

Tin.
usinuk
Posts: 392
Joined: Thu Sep 23, 2004 12:43 am

Re: Complaints? You're Kidding Me, Right?

Post by usinuk »

jmaynus wrote:I don't mind if people want to complain.... as long as they do it the right way. If they state that the game sucks and tells us why and says what they'd like to see added/changed then thats ok. But of course a lot of complainers just do the whole thing of "This game sucks!!" and pretty much leaves it at that. Well that and the fact a lot of them makes sure to point out that the game sucks, the company that made it sucks and that the people thats stupid enough to still be playing it sucks.

But of course no matter what Nevvy does for us players, there will always be complainers. They complain just to complain.


There are definitely two sides to this.

There are players who just like to complain. They pay their $14.95 a month and are just malajusted...so be it. I tend not to read the 'goodbye' posts on any MMORPG, or the 'I can't level fast enough so the game must be broken' ones. Waaah.

There are also players who cannot acknowledge there is anything wrong with the game. Those I have equal problems with. We've seen hardcore forum policing (a number of locked and deleted threads on rude customer service), a plethora of bugs and play issues that have been around for the better part of a year with no ETA to be fixed (been waiting 2 weeks for an SGM to get back to me on an issue that the SG I spoke with highly recommended they comp me for), arguably the worst marketing launch in MMORPG history (just love the fact I took effort to get the game early and as a reward I can't use an Elder of Atys title that I could have gotten if I waited a week), zero communication from the real powers that be (if you claim to know what the game will look like in 6 months and have a direct line to senior devs rather than their mouthpieces, raise your hand. Yep, thought so), along with a learning curve that is simply vicious with little effort by Nevrax to help newbies (yep, there are 5 basic sources of skill points per the manual!) - and there's nothing wrong?

This is a great game, and I've spent way too many hours playing it so far. And I'm happy to be here. And some of the customer service, largely thanks to unpaid volunteers, is great, and in general well above the nadir of SOE-sponsored games which I will never play again.

But there are some really legit concerns that many of us have, and ducking one's head in the sand isn't constructive either. Many of the latter 'the game is wonderful' types would love to censor everyone else - and if not, just flame them until they get tired of posting, which is effectively the same thing - and that's not good. The tone taken by the OP and many of the original responders felt to me at least like that kind of censorship in large degree is good - 'we love you DEVs, the game's great, and anyone who criticizes you should be shot!' - and that's just plain wrong.
Last edited by usinuk on Sun Oct 24, 2004 5:11 am, edited 1 time in total.
lyrah68
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Re: Complaints? You're Kidding Me, Right?

Post by lyrah68 »

Some people will whine about everything. Give them a car for their birthday and they will whine that they wanted the BLUE one.

I HAVE to agree with the feeling that this game is listening to their player base. I couldn't be more impressed and hopeful if I tried hard. I LEFT EQ due to the deafness of the dev team, this games dev team has bionic ears and ACTS on all they hear.

I for one am spreading the word on the skill point reset...I managed to hearten ONE Matis tonight that was about to pull the plug on that character. One or two forms spent wrong in crafting and a few in magic and that character was almost in tears. But when she heard about the repointing after this upcoming patch...she decided to go ahead on and work on fighter and forager while she waited to UNgoof up.

I have a few SMALL issues about mainland, but mostly it is an issue with me being a bit reclusive in my play style...if I got in with a group or two...my issues would be NONissues. So my issues aren't so much with the game, but a stubbornness on MY part, not the devs fault on this one at all!

I see this dev team as johnny on the spot response wise. Not only are they listening, but they act...and faster than ANY other game I have ever seen or heard of.

THANK YOU Devs, we love you too.
lyrah68
Posts: 893
Joined: Thu Sep 23, 2004 11:45 pm

Re: Complaints? You're Kidding Me, Right?

Post by lyrah68 »

Some VERY valid points. There ARE serious issues with some hardware/drivers, why else NO music?? Trykers are getting a bit of a beating, or why else the HUGE influx into other races space (which by the way, I was in Pyr the night they arrived, and we Fyros offically welcomed them to our town, which I thought was great!).

BUT remember what ever game/s you played before this one...Remember a patch or expansion that was RUSHED into game...Remember the patch for the patch of the patch for the patch of the patch? I remember patch days in EQ, the STATED server down time was TWO hours. Server went down at FOUR am Central time, went back up at *drum roll* 6 pm Central time. And had to come down 40 minutes later WITH a roll back due to pathing issue that was a HUGE exploit.

I would rather see this Dev team test the STUFFING out of a major patch...which is all you can CALL patch one (or they would NOT be calling it that), than to just SLAP the code together...call it a patch and watch us all lose gear...lose LEVELS...fall through the earth, have mobs fall through the earth and be able to kill us, without us being able to SEE them, let alone HIT them. (Yep had everyONE of those things happen to me in EQ).

I can't speak about the "for a year" part, that was before MY beta time started (I only LEARNED about it in the last month, or I woulda applied MUCH earlier). But I know that from concept to completion, things change. And things that are concidered a bug...like the way that root, stun, fear etc work is a "bug" to some players. Those are working as intended, but players don't understand HOW they work, so they just say BUG and be done with it.

YES, the Tyker mats issue, and a few others really REALLY need top priority attention. BUT I played a Tryker in beta, ONLY a Tryker, and would LOVE to play one again, so...I would rather them fix it RIGHT than see them goof it.

You HAVE to remember that the devs are French. They THINK like their culture thinks. Remember...fine wine, good cheese, GREAT art work and fashion...NONE of that is born in ONE day. They would rather take the time to do it right, or not do it at ALL. And I can't blaim them at all.

I am not saying this game is FINISHED, or perfect. All I am saying is, I can SEE it moving in the right direction. I have HOPE of it BECOMING as perfect as ANY game can be. And I SEE them listening, which is MUCH more than I can say for any game...including a the ones I betaed.

Nothing is more disheartening than betaing a game, and turning in bug report and "peculiar happenings, is this a bug?" reports and not EVEN getting a form letter stating that the email GOT to their box...much less a letter later in the week stating thank you for your report. Or stating a lag issue and the devs either NOT hearing you, or stating..."we have looked into the lag and found it to NOT be our troubles...please call your ISP to fix YOUR lag or defrag your hard drive" o.0 Yep I had a game that posted THAT on their forum (followed by the sound of player base STAMPEDING away).

This game, if you send in a ticket IN GAME. You normally...on average have LESS than a minute wait before a LIVE gm actually discusses the issue with you. If you need them present POOF, there they are. In Earth and Beyond...you got an IN game Email and after TWO tickets in ONE night. you got a WARNING not to send any more. If you had an issue that needed IN game help, you have to send an email and wait in game. Sometimes...you NEVER got a reply...to the email...in game or NOT.

Horizons is STARTING to improve, but it is about a year too late. I know of MANY players that hung their star on that game and stuck it out for a year or more with them. But they just could NOT take all the issues, some of which they are just NOW getting to, and some of which there is NO ETA...*cough* dragon lairs *cough*. I left when I got sick of being an over glorified cat form ROAD CONSTRUCTION WORKER. *vent over* (when I saw a bridge COMPLETED in the Pyr mainland area...I almost wept for joy).

I am not foolish enough, nor do I think ANY of us joy singers (fan boi IF you MUST) are foolish enough to think OR say that the game doesn't need a few things, or even MANY things...come to think of it...I would like a few more nodes, maybe closer together on the mainlands...ALL of them. And I would LOVE for the resource tracking to say something like Node is 50 m TO THE LEFT OR to the NORTH from your loc, etc.

BUT I will NOT be folding up camp and leaving this game...not this month...not next month...not the month after that or after that. I have seen HUGE improvements all around from the SHORT time I have betaed/played post release that have told me that ANY waiting I have to do will NOT be in vain. I honestly do NOT see these devs sitting in their office sipping French coffee and smoking and reading forums LAUGHING at us. I COULD SEE THE EQ devs doing that (and playing with their leather gear too, sadistic JERKS).

Maybe there ARE a few rosey pathed peeps that see this game as perfect, but they will bump into a bug or two that they can't ignore(like my daughter getting ported from Fyros noobland to Matis noobland, but the DEAR child thought COOOL, now I can learn THEIR armor. Just like her to take a lemon and open a lemonaid stand). And prolly like me, report it and realize...it isn't ruining my FUN.

And as far as learning curve...why do you think that my Fryos stayed in NOOB land until level 57 forager??? I helped as MANY noobies as I possibly could. But there just comes a time when you just HAVE to step out of the kiddie pool and turn your life guard whistle over to the younger...but still experienced players and move ON. I see it as my duty to help others...kind of helping Karma since I was helped. And I would HOPE that those that HAD a clue would be willing to share it with others. (heck I even FREELY give out choice mat node locations, even if others are a tad STINGY with that info)

And did you EVER read the EQ manual?? I did...for COMIC relief. That MAP that they put in the Kunark release...the fabric one...had areas on it that were NOT in game(and STILL aren't in game, as of a year ago when I left, more than FOUR years after the shipping of that map). I spent a WEEK looking for one that was noted on Faydwer, when I told my guild (which I joined that game due to them moving to EQ) they LAUGHED at me. From then on, EVERY expanision, I read the manual, and then used it for FIRE KINDLING. (most of the EQ manual was their storyline...which eventually you learned in game was NOT the same as in the manual OR the manual was just plain WRONG from the game. The Pima guide...was WORSE...since I paid 20 BUCKS for the blinking thing, and it was JUST as much MISinformation.)

I think we NA players have a "looking for Mr. Good Game" syndrome going on here. And I am NOT innocent of this condition. We pick and chose what we LIKE from each game and throw them all together into a blender...hit FRAPE and come up with "THE GAME" and see it...nice and neat in our immaginations, COMPLETE and FINISHED...from the box. Only thing NEEDED to patch in would lightly be called tweeks, hardly noticable in our rose colored glasses game time. We forget that even in a FANTASY...reality sticks its nose in, in other words...Mr Good Game is like Mr. Right. Eventually you have to realize that Mr. Not So Bad is just GOING to HAVE to do. And what you THINK is Mr Right could be Mr. Got a GOOD Mask On.

Short version...as I have posted before...She aint perfect...but concidering ALL that is out there...and ALL that will BE out there in the next year's time. I am home. I won't be moving to WOW (too cartoony for me, MATTE colors like a comic book, and how can you take a game with DANCING ORCS seriously???!!! And EQ2, well Sony can CRAWL up the three flights of stairs to my door with a FREE copy and four YEARS of free game time and I wouldn't open the door to take it. Sony has a LONG history of giving NOT one Iota of concern about what players WANT in a game. They only care about ONE thing...keep them hooked and pump them DRY.

usinuk wrote:There are definitely two sides to this.

There are players who just like to complain. They pay their $14.95 a month and are just malajusted...so be it. I tend not to read the 'goodbye' posts on any MMORPG, or the 'I can't level fast enough so the game must be broken' ones. Waaah.

There are also players who cannot acknowledge there is anything wrong with the game. Those I have equal problems with. We've seen hardcore forum policing (a number of locked and deleted threads on rude customer service), a plethora of bugs and play issues that have been around for the better part of a year with no ETA to be fixed, arguably the worst marketing launch in MMORPG history (just love the fact I took effort to get the game early and as a reward I can't use an Elder of Atys title that I could have gotten if I waited a week), zero communication from the real powers that be (if you claim to know what the game will look like in 6 months and have a direct line to senior devs rather than their mouthpieces, raise your hand. Yep, thought so), along with a learning curve that is simply vicious with little effort by Nevrax to help newbies (yep, there are 5 basic sources of skill points per the manual!) - and there's nothing wrong?

This is a great game, and I've spent way too many hours playing it so far. And I'm happy to be here.

But there are some really legit concerns that many of us have, and ducking one's head in the sand isn't constructive either. Many of the latter 'the game is wonderful' types would love to censor everyone else - and if not, just flame them until they get tired of posting, which is effectively the same thing - and that's not good. The tone taken by the OP and many of the original responders felt to me at least like that kind of censorship in large degree is good, and that's just plain wrong.
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