Problem When i am going to create a character

[rasvbafa]

My problem is that after i get into the game when i am going to create the character it go all black i can not even do control-alt-supr, the computer just stop , but when i turn off the cpu the image of a character come out like 2 seconds and then the system turn off. the image is there but i can not see it, i did all the things so it have the lower imagen work disabelig all the thing in configuration and setting low in all the other stuff, but it is so bad that i can actually get into the game and when i get there i can not create the character, i have re-instaled 3 time a ready and all the time it come with the same, I hope someone can help me. Thank you

[nevarion]

I assume you been talking about dual core cpu? If so, start Ryzom Client and open up the task manager before you actually log in. Go to the process tab, find the process 'client_ryzom_rd.exe', right click and select 'Set Affinity...'. There disable the cpu1 and leave only cpu0 enabled although this is the standard setting and cpu1 shouldn't be enabled at all from the beginning allready. So I doubt this is the problem.

Other than that, make sure you got the newest drivers for your system. This includes DirectX to be found here and graphic card drivers and sound.

In case the problem still persists, it would be helpful to get some system specs. But I hope this helps and you'll be able to solve the problem.

[rasvbafa]

It is a Home cpu Pentium 4 3.0 Ghz. so that is not the problem and yes i have the direcxt 9.0c and i still have the problem ty.

[rasvbafa]

it also always when i try to get in the game it always apear this "The driver has failed to allocate AGP memory. This may result in performance and display issues. Do you want to know more?" and i say no so it go into the game.

[nevarion]

Check out this thread and try running the client in OpenGL using the configuration tool --> Display --> Driver section check OpenGL. Hope it helps

[rasvbafa]

last time it come out this:

Access Violation exception generated at 0x38A672A, thread attempts to read at 0x14.
The thread attempted to read from or write to a virtual address for which it does not have the appropriate access.
-------------------------------

Log with no filter:
-------------------------------
2007/01/08 09:09:45 client_ryzom_rd.exe DBG 548 impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 1), 1 actions (ReceivedAck=3/lastAck=-1/nextSentPacket=5)
2007/01/08 09:09:45 client_ryzom_rd.exe DBG 548 network_connection.cpp 3062 : CLMPNET[015C03B0]: Received a generic action MP size 190: number 0 part 0 nbblock 4
2007/01/08 09:09:45 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 208 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:45 client_ryzom_rd.exe INF 548 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 2 (len=1595) at level 1 (channel 0)
2007/01/08 09:09:45 client_ryzom_rd.exe DBG 548 impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 0), 1 actions (ReceivedAck=5/lastAck=3/nextSentPacket=7)
2007/01/08 09:09:45 client_ryzom_rd.exe DBG 548 network_connection.cpp 3062 : CLMPNET[015C03B0]: Received a generic action MP size 190: number 0 part 1 nbblock 4
2007/01/08 09:09:46 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 208 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:46 client_ryzom_rd.exe INF 548 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 2 (len=1595) at level 1 (channel 1)
2007/01/08 09:09:46 client_ryzom_rd.exe DBG 548 impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 1), 1 actions (ReceivedAck=7/lastAck=5/nextSentPacket=9)
2007/01/08 09:09:46 client_ryzom_rd.exe DBG 548 network_connection.cpp 3062 : CLMPNET[015C03B0]: Received a generic action MP size 190: number 0 part 2 nbblock 4
2007/01/08 09:09:46 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 178 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:46 client_ryzom_rd.exe INF 548 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 2 (len=1355) at level 1 (channel 0)
2007/01/08 09:09:46 client_ryzom_rd.exe DBG 548 impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 0), 1 actions (ReceivedAck=9/lastAck=7/nextSentPacket=11)
2007/01/08 09:09:46 client_ryzom_rd.exe DBG 548 network_connection.cpp 3062 : CLMPNET[015C03B0]: Received a generic action MP size 160: number 0 part 3 nbblock 4
2007/01/08 09:09:46 client_ryzom_rd.exe DBG 548 network_connection.cpp 3034 : CLMPNET[031014D0]: Received a TOTAL generic action MP size: number 0 nbblock 4
2007/01/08 09:09:46 client_ryzom_rd.exe DBG 548 network_connection.cpp 3048 : CLMPNET[031014D0]: Received a generic action size 730
2007/01/08 09:09:46 client_ryzom_rd.exe INF 548 net_manager.cpp 345 : impulseCallBack : Received CONNECTION:USER_CHARS
2007/01/08 09:09:46 client_ryzom_rd.exe INF 548 connection.cpp 858 : impulseCallBack : received userChars list
2007/01/08 09:09:46 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:46 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:46 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:47 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:47 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:48 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:48 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:48 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:48 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:48 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:48 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:48 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:48 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:49 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:49 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:49 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:49 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:49 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:50 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:50 client_ryzom_rd.exe WRN 548 sound_manager.cpp 700 : Sound 'specie_but_over' not found !
2007/01/08 09:09:50 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:50 client_ryzom_rd.exe WRN 548 sound_manager.cpp 700 : Sound 'specie_but_over' not found !
2007/01/08 09:09:50 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:50 client_ryzom_rd.exe WRN 548 sound_manager.cpp 700 : Sound 'specie_but_over' not found !
2007/01/08 09:09:50 client_ryzom_rd.exe WRN 548 sound_manager.cpp 700 : Sound 'specie_but_over' not found !
2007/01/08 09:09:50 client_ryzom_rd.exe WRN 548 sound_manager.cpp 700 : Sound 'specie_but_over' not found !
2007/01/08 09:09:50 client_ryzom_rd.exe WRN 548 sound_manager.cpp 700 : Sound 'specie_but_over' not found !
2007/01/08 09:09:50 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:50 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:51 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:51 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:51 client_ryzom_rd.exe DBG 548 udp_sock.cpp 174 : LNETL0: Socket 120 received 9 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2007/01/08 09:09:52 client_ryzom_rd.exe WRN 548 i18n.cpp 194 : I18N: The string uiCP_Job_F2 did not exist in language en (display once)
-------------------------------
User Crash Callback:
-------------------------------
UserId: 380010
HomeId: 0
ShardId: 0
On a Mainland Shard
Application: ryzom_live
No user entity informations
ViewPosition: 0.00 0.00 0.00
Time in game: 1h 23min 27sec
LocalTime: 2007/01/08 09:09:54
ServerTick: 3403652
ConnectState: Connected
LocalAddress: :2162 (200.82.226.157)
Language: English
ClientVersion: 1.2.0.904
PatchVersion: 607
Client is online
NumServerHOP: 0
NumFarTP: 0
NumReselectPerso: 0
Connection Events:
Memory: 450MB/958MB
Process Virtual Memory: 375MB
NeL Memory: 0B
OS: Microsoft Windows XP Service Pack 2 (Build 2600) (5.1 2600)
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz / x86 Family 15 Model 4 Stepping 9 / GenuineIntel / 3006MHz / 2 Processors found
CPUID: bfebfbff
HT: YES
CpuMask: 1
NeL3D: OpenGL / S3 Graphics / VIA/S3G UniChrome Pro IGP/MMX/SSE / 1.2
3DCard: VIA/S3G UniChrome Pro IGP, version 0.2.4.3
Sound mixer:
Playing sources: 0
Available tracks: 32
Used tracks: 0
Muted sources: 0
Sources waiting for play: 0
HighestPri: 0 / 2
HighPri: 0 / 4
MidPri: 0 / 6
LowPri: 0 / 8
FreeTracks: 32 / 32
Average update time: 0.000026 msec
Average create time: 0.000000 msec
Estimated CPU: 0.000507%%
Sound driver:
FMod Driver
3d hw buffers: 24
2d hw buffers: 32
-------------------------------

and it say to please send and e-mail to the page so they can solve the problem

[rasvbafa]

Really thank you for your time, i hope we can make it.

[thlau]

3DCard: VIA/S3G UniChrome Pro IGP, version 0.2.4.3

Your problem might be your graphics cars. Try out the actions described under point 8) in the notes section
[thread=15647][FAQ] Machine Specs and what kind of performance to expect[/thread]

[rasvbafa]

I have done al this:

8) onboard video chips such as Intel Extreme Graphics, GeForce 6100, SiS, lower end Mobility Radeons, etc will not usually work with Ryzom.
- to possibly get Ryzom going with one of these then run the 'game configuration' from the launcher and do the following:
-- disable all 4 options in 'display advanced'
-- lower all sliders to 'low' in 'display details'
-- select 'OpenGL' from 'display'
-- launch the game and click 'okay' when the message about 'AGP not detected' comes up
-- when in game open the 'game configuration' window and disable 'shadows' and 'microvegetation' and lower the 'LoD' sliders for 'Landscape' and 'Characters'
-- you may see missing textures and things may not look the best but you can play around with settings more

That is why i can get into the game but when i puch new character the scream goes black and i can not do anything else, i have to turn off the cpu and restart it again.

[rasvbafa]

in system information it said i have this:

Video Device VIA/S3G Unichrome Pro IGP
Video Driver Version: 0.2.4.3