Account Management Problem...

Got a problem with your account? Email billing support or request help here
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pinner
Posts: 16
Joined: Sun Aug 13, 2006 11:31 am

Account Management Problem...

Post by pinner »

Okay, Im trying to get in to get to billing, so I can pay to play.

It tells me Invalid Account, So I go to Lost Password, Put in Login & Email Address...

Invalid Account.

I'm not sure what to do. I don't know where to change what, and I originally had my game registered under another address and Im not sure which one, I do not have the original email with the activation key. How do I go about fixing this?

If the login is different then the login for the game, how do I find out what the login name is, or the login + email address. I am SO confused.
Server: Aripostle
Character: Tiksi
Classification: Crafter
Orientation: Funny-Like Person
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shadowweb
Posts: 252
Joined: Tue Sep 21, 2004 10:00 am

Re: Account Management Problem...

Post by shadowweb »

If you are still having problems, please email billing-ee@ryzom.com and we will sort it out.
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