Problems 1 Jan, 2007

[odofitzg]

First there was a two hour period when I couldn't even ping http://www.ryzom.com

Now I can get here, but when I try to launch I get
Error: Error 10 'no mainland shard available' while trying to join a shard.

I am on West Coast USA

Anyone know what is going on???

[fighrfly]

I had similiar issues, but now that the server is 'up' I am getting

error 2: user already online, please relog

I have tried to relog for the last 15 minutes with negative results.

I am guessing they had a major malfunction and are still trying to get things cleared up

[odofitzg]

Yah, I just had a look at the http://www.ryzom.com/news and it shows red flags next to all the servers. (0825 GMT)

I found that link in an error 10 thread halfway down the page.

I guess we just have to be patient.

[purdyone]

I know that I am still getting the same error 10 problem and its been like this for 3 hours so far.

[fighrfly]

Update I am sure you all probably know already.

Servers are up, I am able to log in, but when I get to my character selection screen, it says the server for that character is not available.

More patience needed.

[tr808]

No offence, but a response from some1 from either Jolt, Gameforge or Nevrax would be nice..... in a way this dissapoints me, i have been trying to get the game working all day, i just want to know what is the problem now..... i even posted at Jolt forum since these forums where down and there are no really active other foreums about this game..... like a emergency site with only plain text explaining whats happening would helped.......

[turjake]

The messages from main website homepage look badly like major DB crash or at least partly compromised server. Hoping for the former...

[tr808]

Man they way u make it sound, makes me think i lost my toon

[turjake]

I believe that there are backups of the DB's... so if worst comes to pass it's couple of days timewarp, most

[ffxjosh]

I believe that there are backups of the DB's... so if worst comes to pass it's couple of days timewarp, most

Couple of days?! Lol pessimist