Can't open installer

[amanyru]

Hello everyone.
I tried running the game after downloading it, but it started installing in a folder I didn't want it to so I cancelled the installation.
But, now, everytime I double click the installer, the folder that it's in just freezes up.
It's actually been doing this to every game I try to install...usually, if I double click it and wait a while, it works eventually, but not for Ryzom.
Any help appreciated, thanks.

[Zerlin]

Sounds like your antivirus is grabbing hold and not letting go. After all it has to decompress/scan several GBytes of files. That can take a while.

Another issue may be temporary disk space.
And having these types of files/folders on your desktop can also be bad. You might want to try making sure you have these sorts of things stored in a 'downloads' folder off the root of your drive.

[amanyru]

First off, thank you for your time.

How do I check for and fix these things so that I may get the installer working?

[Zerlin]

Try disabling your antivirus software before installing and patching.

Normally that is via the system tray in the RH corner.

[amanyru]

Okay, I got it installed now...unfortunely, I have a new problem.
Everytime the game tries to load, it just stays on the loading screen for ten minutes or more before telling me my computer is low on virtual memory...

[ajsuk]

So the next question is how much RAM do you have?

[amanyru]

*looks it up*
I think 256 RAM...