Wont take my card!

[jasjr]

Ok what is up with this? You guys declined my card 2 times. There is plenty of money on it. I have called my bank and they stated its on your end. How they heck do i play when your not takeing my card. Do you guys not take master card? Is it because im in the USA??? Could use some help here

[dlice]

id try klients and ask there for a help

http://www.ryzom.com/support

[dlice]

email isl billing-ee@ryzom.com iirc.

[shadowweb]

Please mail billing-ee@ryzom.com if you are still having problems.

[jasjr]

Thank you for the help. I got ahold of there billing company and they gave me a process number So all is good now!

[mryoshi]

Thank you for the help. I got ahold of there billing company and they gave me a process number So all is good now!

I am having the same problem.
Could you tell me how you were able to aquire a process number?

[cosmo365]

I am having the same problem.
Could you tell me how you were able to aquire a process number?

As of the 20th, no new transactions are being processed. You can see why in the news section of the main page.