error loading patch

[23night]

hi I am having trouble starting the game, I have it installed and when I go to play game it trys to load the patch when it finishes verifing the files it says something like 10mb patch and add or remove files 10mb, the window that I assume has the files to add or remove is empty. the patch button is and the accept the rules after I ok it I get this debug window with this text pasted below in it.

I have set up the router(belkin) I have tried disabling the firewall and the viruschecker, deleted the unpack files and used the ryzom_recover program which said it may not have enough space but the partition has 50gb spare or I may need to log in with the same user as the install which it was anyway.

I hope you can help,

A fatal error occurs. The program must quit
ProcName: client_ryzom_rd.exe
Date: 2006/11/01 14:07:55
File: R:\code\ryzom\src_v2\game_share\chat_static_database.cpp
Line: 131
FuncName: <Unknown>
Reason: <CChatStaticDatabase::load> Can't open the file [email]data_common.bnp@chat_static.cdb[/email]
-------------------------------

Log with no filter:
-------------------------------
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'JOURNAL:INIT_COMPLETED_MISSIONS', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'JOURNAL:UPDATE_COMPLETED_MISSIONS', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'JOURNAL:ADD_COMPASS', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'JOURNAL:REMOVE_COMPASS', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'GUILD:JOIN_PROPOSAL', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'GUILD:ASCENSOR', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'GUILD:LEAVE_ASCENSOR', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'GUILD:ABORT_CREATION', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'GUILD :O PEN_GUILD_WINDOW', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'GUILD :O PEN_INVENTORY', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'GUILD:CLOSE_INVENTORY', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'GUILD:UPDATE_PLAYER_TITLE', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'HARVEST:CLOSE_TEMP_INVENTORY', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'COMMAND:REMOTE_ADMIN', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'PHRASE OWNLOAD', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'PHRASE:CONFIRM_BUY', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'PHRASE:EXEC_CYCLIC_ACK', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'PHRASE:EXEC_NEXT_ACK', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'ITEM_INFO:SET', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'ITEM_INFO:REFRESH_VERSION', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'MISSION_PREREQ:SET', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'ITEM :O PEN_ROOM_INVENTORY', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'ITEM:CLOSE_ROOM_INVENTORY', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'DEATH:RESPAWN_POINT', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'DEATH:RESPAWN', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'DUEL:INVITATION', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'DUEL:CANCEL_INVITATION', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'PVP_CHALLENGE:INVITATION', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'PVP_CHALLENGE:CANCEL_INVITATION', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'PVP_FACTION USH_FACTION_WAR', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'PVP_FACTION OP_FACTION_WAR', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'PVP_FACTION:FACTION_WARS', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'ENCYCLOPEDIA:UPDATE', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'ENCYCLOPEDIA:INIT', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'USER:BARS', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'USER OPUP', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'MISSION:ASK_ENTER_CRITICAL', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'MISSION:CLOSE_ENTER_CRITICAL', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'MODULE_GATEWAY:FEOPEN', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'MODULE_GATEWAY:GATEWAY_MSG', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'MODULE_GATEWAY:FECLOSE', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'OUTPOST:CHOOSE_SIDE', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'OUTPOST ECLARE_WAR_ACK', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'COMBAT:FLYING_HP_DELTA', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'COMBAT:FLYING_TEXT_ISE', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'COMBAT:FLYING_TEXT', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'SEASON:SET', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 generic_xml_msg_mngr.cpp 63 : Can't set callback for message 'RING_MISSION SS_DOWN', Root not properly initialized.
2006/11/01 14:07:55 client_ryzom_rd.exe INF fb4 init.cpp 993 : PROFILE: 0 seconds (0 total) for Initializing network
2006/11/01 14:07:55 client_ryzom_rd.exe WRN fb4 big_file.cpp 373 : BF: Couldn't load 'data_common.bnp@chat_static.cdb'
2006/11/01 14:07:55 client_ryzom_rd.exe ERR fb4 chat_static_database.cpp 131 : <CChatStaticDatabase::load> Can't open the file [email]data_common.bnp@chat_static.cdb[/email]
-------------------------------
User Crash Callback:
-------------------------------
UserId: 4294967295
HomeId: 0
ShardId: 0
On a Mainland Shard
Application: ryzom_live
No user entity informations
ViewPosition: 0.00 0.00 0.00
Time in game: 0h 17min 10sec
LocalTime: 2006/11/01 14:07:56
ServerTick: 0
ConnectState: NotInitialised
LocalAddress: :0 (0.0.0.0)
Language: English
ClientVersion: 1.2.0.800
PatchVersion: 605
Client is online
NumServerHOP: 0
NumFarTP: 0
NumReselectPerso: 0
Connection Events:
Memory: 472MB/1023MB
Process Virtual Memory: 139MB
NeL Memory: 0B
OS: Microsoft Windows XP Service Pack 2 (Build 2600) (5.1 2600)
Processor: AMD Athlon(tm) XP 2600+ / x86 Family 6 Model 8 Stepping 1 / AuthenticAMD / 2083MHz / 1 Processors found
CPUID: 383fbff
HT: NO
CpuMask: 1
NeL3D: OpenGL / NVIDIA Corporation / GeForce FX 5500/AGP/SSE/3DNOW! / 2.0.3
3DCard: NVIDIA GeForce FX 5500, version 9.1.4.7
No sound
-------------------------------

[Zerlin]

hi I am having trouble starting the game, I have it installed and when I go to play game it trys to load the patch when it finishes verifing the files it says something like 10mb patch and add or remove files 10mb, the window that I assume has the files to add or remove is empty. the patch button is and the accept the rules after I ok it I get this debug window with this text pasted below in it.

I have set up the router(belkin) I have tried disabling the firewall and the viruschecker, deleted the unpack files and used the ryzom_recover program which said it may not have enough space but the partition has 50gb spare or I may need to log in with the same user as the install which it was anyway.

I hope you can help,

You mention the partition having plenty of space - what about your system partition where temporary and profile files are stored?

[23night]

hi thanks for the reply, the system partition has 1.58gb, could that be the problem, I'll make some more space but how much is needed.

I have since first starting installed the latest nvidia driver, managed to ping your server and just now I redownloaded the exe file from a link of yours and reinstalled it without the virus checker running.

[23night]

I now have 5.43gb of space on the system partition but I still cant get past the patch, I did forget to mention that when I clik the patch button after it finishes the verifiation there is a short message, one line and it looks like its reporting an error but the window flashes past to quick and on to your long debug message. I tried pressing the pause button but it has no effect.

I just tried deleting the unpack folder and ran the rysom_recover again and I got this message this time I noted it exactly,

The application could not compress a file. Please make sure you have sufficent disk space, and a bit about logging on as the same user or administrator,

as I said I have over 40gbs on the intstalation drive and now 5.43 on the system drive. I am the same user and I will try logging on as the administrator.

[23night]

ok I made over 6gbs of space on the system drive and that left me with over 40gbs on the instalation partition, the game installs fine on the second partition but falls over on the patch update.

It installs fine on the system drive and so does the patch but it only leaves me 500mb which isnt what I want but it works fine and I had a play.

however I want to install it on the other drive where I have plenty of space so unless someone can come up with a fix I will reluctently have to uninstall it.

it would seem to me that the patch wants the game to be on the system drive, which cant be right but I have no answers so I hope someone can help.