Cannot log in

[lewar]

Everytime I try to log in I get an error message saying that I am already logged in, this has been going on for quite awhile and I cannot play the game.

[thlau]

Heya.

Try to get on Klients and contact the CSR team directly.

Cheers

[shadowweb]

I believe this was an issue caused by the server problems last night and should be sorted out now.

[lonwolf]

I have recently reactivated my account and reinstalled the game with the original disc's. I have installed all the patches.

When I try and connect I get the message - Error 10 "No mainland shard available" while trying to join a shard.

I tried to download the game from the available client but several files were corrupted. Can anyone help me?

[thlau]

From [thread=14746][FAQ] Ryzom Launcher Error Codes and Messages[/thread]

Error Code 10 - no mainland shard available
- the shard is down
- check with Klients live support for up to date information

Today is patchday.