cannot set up subscription properly

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ydnardo
Posts: 6
Joined: Sat Sep 30, 2006 11:11 am

cannot set up subscription properly

Post by ydnardo »

I was trying to upgrade from trial to paid subscription. I was browsing the PayByCash options but decided to pay by credit card, only now that i've only browsed the PayByCash options, it says "Purchasing options deactivated, since you already have a PayByCash transaction pending.".

Am I stuck till your systems realizes there will be no PBC?

I have also sent an email to billing-ee@ryzom.com


Ydnardo
User avatar
ydnardo
Posts: 6
Joined: Sat Sep 30, 2006 11:11 am

Re: cannot set up subscription properly

Post by ydnardo »

It was suggested by a Game Master in Klients, that I had click the <back> button my browser so I could go back and select a credit card option, then my comp rebooted itself and now I'm stuck not being able to pay my credit card.
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shadowweb
Posts: 252
Joined: Tue Sep 21, 2004 10:00 am

Re: cannot set up subscription properly

Post by shadowweb »

This is being dealt with in the Billing email system.
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ydnardo
Posts: 6
Joined: Sat Sep 30, 2006 11:11 am

Re: cannot set up subscription properly

Post by ydnardo »

GREAT :)

I cannot wait. My guildies are all now on the mainland.

Thanks for all the help :)
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