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michaeas
Posts: 13
Joined: Tue Aug 01, 2006 5:02 pm

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Post by michaeas »

Hello all!! Not sure if this is the right place to ask about this, but I figure if it is not, the veterans will guide me to the correct one.

It is not a big issue, but I am unable to update my profile on the forums. For some reason, the site seems to think I am 13 years old or under. I know that when I signed up I gave my birthdate information, so I am not sure why it thinks I am so young. (I actually just turned 40 a few days ago) :)

I have gone through the link several times to report the malfunction, but as of yet it has not been remedied. Does anyone know just how I can go about getting it repaired? Thanks in advance for any and all answers.
Michaeas Magister
Matis Magician and Long Maceman
"It's like I always say, you get more results with a kind word and a big stick than you do with just a kind word."
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jamela
Posts: 1413
Joined: Sat Oct 02, 2004 11:16 am

Re: Profile

Post by jamela »

You're not the only one having this trouble, there's a thread in the Account Support section about it, but no sign of any satisfaction, I'm afraid :(

I'd suggest you try asking in Klients, probably need to email ee-support with your details.
philu
Posts: 1308
Joined: Fri Sep 24, 2004 10:00 am

Re: Profile

Post by philu »

Can't you change it here?
http://www.ryzom.com/forum/profile.php?do=editprofile

Admittedly I haven't tried because I have never set mine. Does that page not work?

Happy birthday for a few days ago. :D
Elder Of Atys (ask nicely and I'll do the breakdance for you!)

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Chasing the DING!
katriell wrote:You can't "complete" the mainland. If one thinks one has seen or done everything there, one is kidding oneself. But be prepared to "get out what you put in," because the mainland does not coddle or hold hands.
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rothimar
Posts: 575
Joined: Sat Aug 12, 2006 2:18 pm

Re: Profile

Post by rothimar »

I simply added my own email address as the parent/guardian's email, since i am 31 years old I am my own guardian. :D

I get an email informing my guardian (me) that I changed my profile when I do update it, but it solved the problem of the forums reading my age backwards.
Andarr the Matis
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ajay78
Posts: 36
Joined: Mon Aug 28, 2006 3:57 am

Re: Profile

Post by ajay78 »

Yup that's what I do also after Rothimar's excellent suggestion, I'm 28 here...lol.

Kindest regards,

-Ajay-

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