Game won't load

[unata]

I just downloaded Ryzom. I was able to get past a patch error. but, whenever, I try to enter after creating a character. The game goes black and does nothing. Any ideas (tried save.old and turning off anti-virus)

[jamela]

Up until the point of selecting a character to load, Ryzom runs at 600x800, I believe. When it tries to load a character it switches to the resolution you defined in Ryzom Configuration, or 1024x768 by default, and requires 32 bit colour depth. Is your desktop is set to less than this resolution and colour depth?

Try going into Ryzom configuration, turning off sound and dropping all graphics settings to their lowest. If you can then get into the game then you can try to put those setting back up again, applying one setting at a time to see which one might be too much for your system.

Also try asking the GMs in Klients live chat support tool.

[Zerlin]

Are your video drivers current?
Meaning 71.89 or later for nVidia and Cat 5.x or better for ATI.

Also, when you upgraded them last did you do a clean install? Meaning that you removed your curently installed video drivers, rebooted and then installed the newer set of drivers.

DirectX9.0c may also need refreshing. The last full installer is from April 2006.