How can I delete my trialaccount?

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thebigf
Posts: 2
Joined: Fri Jun 16, 2006 3:55 pm

How can I delete my trialaccount?

Post by thebigf »

Hi everyone...well today I found a news on gamestar.de that you could try out Ryzom completely for free. The only hook is that you can only play in the ruins of silan...
So I created a test account and downloaded the client. But I have to say that I unfortunately don't like the style of this game...

My question is: How can I delete this account again? I cannot find any "cancel"-options inside my "profile" or anywhere else.
Note: I don't use a 7-day-trial but instead the "Ruins of Silan - Trial" where you don't need to pre-subscribe or give any information about the payment-method.
It said "No Credit-Card needed"
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vguerin
Posts: 2025
Joined: Wed Sep 22, 2004 6:13 pm

Re: How can I delete my trialaccount?

Post by vguerin »

I am pretty sure based on what you said that it will be purged for inactivity eventually. Since you subscribed to nothing and have no credit info posted... not playing is little different than canceling.
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tigane
Posts: 26
Joined: Tue Jan 04, 2005 11:00 am

Re: How can I delete my trialaccount?

Post by tigane »

As Doubletap said, your account will be stored for at least 3 months and then eventually deleted. There is no need for you to do anything and if you should change your mind and want to come back, you might be able to play on your old account, or create a new one.
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katriell
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Re: How can I delete my trialaccount?

Post by katriell »

I thought accounts were preserved forever. Certainly, there are many old accounts still hanging around, keeping character names locked...
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thebigf
Posts: 2
Joined: Fri Jun 16, 2006 3:55 pm

Re: How can I delete my trialaccount?

Post by thebigf »

Thank you guys for the quick answer :-)
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kostika
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Re: How can I delete my trialaccount?

Post by kostika »

katriell wrote:I thought accounts were preserved forever. Certainly, there are many old accounts still hanging around, keeping character names locked...
IIRC they only did that for the old beta accounts. Otherwise paid accounts are only preserved for guaranteed 90 days. I think.
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tigane
Posts: 26
Joined: Tue Jan 04, 2005 11:00 am

Re: How can I delete my trialaccount?

Post by tigane »

Accounts are generally kept for a long time, but might be deleted due to clean ups of old inacctive accounts, hence the 3 months guarantee.
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