Game password

[dawyzz]

I just created an account and I can't seem to login using the game password that I entered. I have tried numerous times to edit the password but everytime I hit validate to update it the screen just resets with all my info except the game password is blank again. Can anyone help?

[Zerlin]

If you do not get an error message then your password should be updated.

Wait 5 to 10 minutes for things to propogate and then try logging into game again.

You may also try clearing your browser cache before going to the account management page if that does not work.

Email support-ee@ryzom.com if you continue to have difficulties.

[vguerin]

If your password works for this forum is should work for the game as they are the same (your account forums password is not). You stated the game password you created... just make sure you try using the same username and password used to access this forum in the game.

[Zerlin]

Now I understand, you are trying to log into the account management. (I think)

To do so you have to use the password sent in your registration mail or create another one using the 'Lost your password?' link.

For security reasons the game and account passwords are separate.

[sprite]

If your password works for this forum is should work for the game as they are the same

Just to add, game and forum passwords are not necessarily the same - when you change your game password, your forum password gets changed to the same thing, but you can then change your forum password to something different The game password is changed in the account management page (which is accessed using the encrypted account password) and the forum one is changed in the forum UserCP