Stepping Up

erandor
Posts: 7
Joined: Wed Sep 29, 2004 11:48 pm

Re: Stepping Up

Post by erandor »

All sorted by emailing Support. I had to cancel the payment to get the payment options up again - I'd been reluctant to try that for fear of losing my 30 days free trial!
erandor
Posts: 7
Joined: Wed Sep 29, 2004 11:48 pm

Re: Stepping Up

Post by erandor »

Hmcaudle, you might want to try the same as me and cancel your payment from the "Edit Account" option. It worked for me. I then got the option to choose my method of payment and go through that part of the registration process successfully.
User avatar
jurism
Posts: 360
Joined: Tue Sep 21, 2004 2:26 am

Re: Stepping Up

Post by jurism »

have a look:

ERROR 53? Look Here Please!!
If you are having difficulty accessing the game and you are seeing an Error #53...

Please contact billing support asap, so they can get this resolved for you.

Email addresses for billing support follow. (na=North American, ee= European English, fr=French, de=German)

mailto:?subject=&body=
mailto:?subject=&body=
mailto:?subject=&body=
mailto:?subject=&body=

We are sorry you are experiencing trouble with this.

Please mail the billing guys. They are the people who can help you.

thanks,
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