Deleted Char

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dmarxs
Posts: 46
Joined: Wed Jul 27, 2005 4:13 pm

Deleted Char

Post by dmarxs »

Is there anyway to retrieve a deleted char. Like an idiot I accidentally deleted my main char. I went to click on another unsued char, it did not click over and I never noticed it as well as being distracted at the time.

I am hoping there is as I put a lot of work into it and bulk at the thought of starting from scratch.
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sprite
Posts: 3169
Joined: Thu Sep 23, 2004 12:36 pm

Re: Deleted Char

Post by sprite »

dmarxs wrote:Is there anyway to retrieve a deleted char. Like an idiot I accidentally deleted my main char. I went to click on another unsued char, it did not click over and I never noticed it as well as being distracted at the time.

I am hoping there is as I put a lot of work into it and bulk at the thought of starting from scratch.
As long as you haven't made a new character in the same slot I believe it is possible to get it retrieved, but don't quote me on it :)

Best bet would be to send in an outgame ticket, or come onto klients and seek out a GM there :)

If its possible, they'll definately need to know which slot it was in when you deleted it (remeber, no chance if you made a new one over the top :( ) and your login name too ;)
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Zerlin
Posts: 514
Joined: Thu Sep 16, 2004 10:00 am

Re: Deleted Char

Post by Zerlin »

dmarxs wrote:Is there anyway to retrieve a deleted char. Like an idiot I accidentally deleted my main char. I went to click on another unsued char, it did not click over and I never noticed it as well as being distracted at the time.

I am hoping there is as I put a lot of work into it and bulk at the thought of starting from scratch.

Email support-ee@ryzom.com with your login name and the name and slot number of your deleted char (top=0, bottom=4) and they will look into restoring it. If it gets restored you may find that you have lost items and XP as it would have to be taken from a backup.
Zerlin

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dmarxs
Posts: 46
Joined: Wed Jul 27, 2005 4:13 pm

Re: Deleted Char

Post by dmarxs »

Thanks for the answers. I sent my details off using outgame ticket, and thankfully they were able to sort it out, I now have my main back.

Thanks to the people who helped me remedy my moment of dumbness.
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