Since nobody answered this directly, I'll have a go at it. Basically, there are things in the config that can cause various problems if modified incorrectly. Some of these things can create hard-to-detect issues. Tracking down this type of self-created issue can be quite a drain on support resources and can cause incorrect perceptions of game and personnel.Im just curious, because one of my pet hates is not being able to zoom out further, and since there is a change we can make that allows it, why does this cause a problem doing it?
I havent made the alteration (which i wont describe for obvious reasons), but i find it very frustrating knowing i could, but if i did i would loose all support from the CSR or jolt.
Anyone know why this is such a problem?
"But it's just a small change to the camera distance, you're blowing things way outta proportion here." I can hear someone sayin it.. I would agree with this if that config was the only line in the file, but it's not and saying "it's ok to change this, but nothing else" is not at all feasible.
Also, as an example of a very hard to spot issue, imagine if someone opened the configuration file in text editor that saved the data in a form other than plain text. They just caused the game to not be able to load anymore, due to the file format being incorrect. They realize that it had something to do with the zoom change, so they change the value back (using the same editor). Game doesn't load, so it must be something else that's broke, right? Maybe that patch that was released the day before? The chances of spotting the reason behind this kinda failure are slim, and the average user would swear they didn't change anything (because they changed the value back to default). The end perception of the game, and the support folks that could not give a reason for the failure, would suffer.
Anyway, yeah that...
- Sui
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