I see enough of that on /. and usenet to know when someone is trying to be constructive.philu wrote:Don't get me wrong, I'm not trying to start a lynching party,

Aye, I see where you are comming from, but consider this:philu wrote:just saying you can't provide support if you don't know how it works. I personally think the CSR team are great, they do a great job and are always very prompt to reply.
Is it possible for one person to know everything? (they are not the devs).
Of course a basic thing like exp should be known, but the brain is a funny thingymabob it stores some and discard other knowledge.
As mmatto said, they CSR have strong sides and weaker ones.
Aaaaanyway, it seems that the issue have been resolved via the forum (AFAICT).