12th day trying to play, still being ignored

[lawrence]

Hi there!

12 days seems awfully long, I am sure the friendly folks over at Themis have faster response times than that. Perhaps some emails on your or their end got lost in cyberspace? We all know how nasty spam-blockers can be sometimes.

But let's not waste time on trying to figure out why this problem has not been solved yet, let's solve it instead. Drop me an email please, I'll take care of this.

lawrence@jolt.co.uk

[rugster]

What's Switch?

Switch is a debit card type used in the UK.

[amitlu]

I'm getting sick of this to say the least.

I've sent a couple emails to the north american billing address and gotten no response. I was told my problem would be fixed within a couple days, and that was on day 6. I would like a support person to at least tell me once and for all if I'm wasting my time.

This support is repulsive. There must be a team of 3 maybe 4 people.

Someone answer or I'm just going to keep spamming the email until I get a response. There's no reason at all for this.

Hello,
Have you sent an email to billing-na@ryzom.com? Someone should've gotten back to you by now if you've used that address.