help with these crashes

[paradoc]

I need help with these crashes i keep getting. they have come more often since last patch and i used to get about one a night just leading up to the last patch (only for about a month ago)i get a game freeze and it kicks me straight out of the game to a box window which says:-

Access Violation exception generated at 0xA309FD, thread attempts to read at 0x4.
The thread attempted to read from or write to a virtual address for which it does not have the appropriate access.
-------------------------------
Log with no filter:
-------------------------------
2005/05/27 20:59:46 client_ryzom_rd.exe DBG 460 udp_sock.cpp 174 : LNETL0: Socket 120 received 178 bytes from peer 213.208.119.148:47851 (213.208.119.148)
2005/05/27 20:59:46 client_ryzom_rd.exe DBG 460 udp_sock.cpp 174 : LNETL0: Socket 120 received 182 bytes from peer 213.208.119.148:47851 (213.208.119.148)
2005/05/27 20:59:46 client_ryzom_rd.exe INF 460 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=131) at level 2 (channel 0)
2005/05/27 20:59:46 client_ryzom_rd.exe DBG 460 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=30388/lastAck=30385/nextSentPacket=30389)
2005/05/27 20:59:46 client_ryzom_rd.exe DBG 460 cdb_synchronised.cpp 167 : Update DB
2005/05/27 20:59:47 client_ryzom_rd.exe DBG 460 udp_sock.cpp 174 : LNETL0: Socket 120 received 229 bytes from peer 213.208.119.148:47851 (213.208.119.148)
2005/05/27 20:59:47 client_ryzom_rd.exe DBG 460 udp_sock.cpp 174 : LNETL0: Socket 120 received 199 bytes from peer 213.208.119.148:47851 (213.208.119.148)
2005/05/27 20:59:47 client_ryzom_rd.exe INF 460 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=83) at level 1 (channel 0)
2005/05/27 20:59:47 client_ryzom_rd.exe INF 460 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=115) at level 1 (channel 0)
2005/05/27 20:59:47 client_ryzom_rd.exe INF 460 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=147) at level 1 (channel 0)
2005/05/27 20:59:47 client_ryzom_rd.exe DBG 460 impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 0), 3 actions (ReceivedAck=30390/lastAck=30387/nextSentPacket=30391)
2005/05/27 20:59:47 client_ryzom_rd.exe INF 460 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=187) at level 2 (channel 2)
2005/05/27 20:59:47 client_ryzom_rd.exe DBG 460 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 2), 1 actions (ReceivedAck=30390/lastAck=30387/nextSentPacket=30391)
2005/05/27 20:59:47 client_ryzom_rd.exe DBG 460 client_chat_manager.cpp 606 : <impulseDynString> Received CHAT, put in buffer : waiting association
2005/05/27 20:59:47 client_ryzom_rd.exe DBG 460 string_manager_client.cpp 311 : <CStringManagerClient::getString> sending 'STRING_MANAGER:STRING_RQ' message to server
2005/05/27 20:59:47 client_ryzom_rd.exe DBG 460 cdb_synchronised.cpp 167 : Update DB
2005/05/27 20:59:47 client_ryzom_rd.exe DBG 460 udp_sock.cpp 174 : LNETL0: Socket 120 received 119 bytes from peer 213.208.119.148:47851 (213.208.119.148)
2005/05/27 20:59:47 client_ryzom_rd.exe DBG 460 udp_sock.cpp 174 : LNETL0: Socket 120 received 173 bytes from peer 213.208.119.148:47851 (213.208.119.148)
2005/05/27 20:59:47 client_ryzom_rd.exe INF 460 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=387) at level 1 (channel 0)
2005/05/27 20:59:47 client_ryzom_rd.exe DBG 460 impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 0), 1 actions (ReceivedAck=30392/lastAck=30391/nextSentPacket=30393)
2005/05/27 20:59:47 client_ryzom_rd.exe INF 460 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=131) at level 2 (channel 0)
2005/05/27 20:59:47 client_ryzom_rd.exe DBG 460 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=30392/lastAck=30389/nextSentPacket=30393)
2005/05/27 20:59:47 client_ryzom_rd.exe INF 460 string_manager_client.cpp 347 : String 32176 available : [Pyr North Stables]
2005/05/27 20:59:47 client_ryzom_rd.exe INF 460 string_manager_client.cpp 430 : DynString 2250457693 available : [&ZON&You have entered Pyr North Stables.]
2005/05/27 20:59:47 client_ryzom_rd.exe DBG 460 cdb_synchronised.cpp 167 : Update DB
2005/05/27 20:59:47 client_ryzom_rd.exe DBG 460 net_manager.cpp 662 : <impulseChat> Received CHAT : You have entered Pyr North Stables. with category zon
2005/05/27 20:59:47 client_ryzom_rd.exe DBG 460 udp_sock.cpp 174 : LNETL0: Socket 120 received 111 bytes from peer 213.208.119.148:47851 (213.208.119.148)
2005/05/27 20:59:48 client_ryzom_rd.exe DBG 460 udp_sock.cpp 174 : LNETL0: Socket 120 received 214 bytes from peer 213.208.119.148:47851 (213.208.119.148)
2005/05/27 20:59:48 client_ryzom_rd.exe INF 460 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=115) at level 1 (channel 0)
2005/05/27 20:59:48 client_ryzom_rd.exe DBG 460 impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 0), 1 actions (ReceivedAck=30394/lastAck=30393/nextSentPacket=30395)
2005/05/27 20:59:48 client_ryzom_rd.exe INF 460 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=131) at level 2 (channel 2)
2005/05/27 20:59:48 client_ryzom_rd.exe DBG 460 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 2), 1 actions (ReceivedAck=30394/lastAck=30391/nextSentPacket=30395)
2005/05/27 20:59:48 client_ryzom_rd.exe DBG 460 cdb_synchronised.cpp 167 : Update DB
2005/05/27 20:59:48 client_ryzom_rd.exe DBG 460 udp_sock.cpp 174 : LNETL0: Socket 120 received 432 bytes from peer 213.208.119.148:47851 (213.208.119.148)
2005/05/27 20:59:48 client_ryzom_rd.exe DBG 460 udp_sock.cpp 174 : LNETL0: Socket 120 received 432 bytes from peer 213.208.119.148:47851 (213.208.119.148)
2005/05/27 20:59:48 client_ryzom_rd.exe INF 460 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=131) at level 2 (channel 0)
2005/05/27 20:59:48 client_ryzom_rd.exe DBG 460 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=30396/lastAck=30393/nextSentPacket=30397)
2005/05/27 20:59:48 client_ryzom_rd.exe DBG 460 cdb_synchronised.cpp 167 : Update DB
2005/05/27 20:59:48 client_ryzom_rd.exe DBG 460 udp_sock.cpp 174 : LNETL0: Socket 120 received 228 bytes from peer 213.208.119.148:47851 (213.208.119.148)
2005/05/27 20:59:48 client_ryzom_rd.exe DBG 460 udp_sock.cpp 174 : LNETL0: Socket 120 received 171 bytes from peer 213.208.119.148:47851 (213.208.119.148)
2005/05/27 20:59:48 client_ryzom_rd.exe INF 460 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=115) at level 1 (channel 0)
2005/05/27 20:59:48 client_ryzom_rd.exe DBG 460 impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 0), 1 actions (ReceivedAck=30398/lastAck=30395/nextSentPacket=30399)
2005/05/27 20:59:48 client_ryzom_rd.exe INF 460 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=131) at level 2 (channel 2)
2005/05/27 20:59:48 client_ryzom_rd.exe DBG 460 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 2), 1 actions (ReceivedAck=30398/lastAck=30395/nextSentPacket=30399)
2005/05/27 20:59:48 client_ryzom_rd.exe DBG 460 cdb_synchronised.cpp 167 : Update DB
2005/05/27 20:59:49 client_ryzom_rd.exe DBG 460 udp_sock.cpp 174 : LNETL0: Socket 120 received 140 bytes from peer 213.208.119.148:47851 (213.208.119.148)
2005/05/27 20:59:49 client_ryzom_rd.exe DBG 460 udp_sock.cpp 174 : LNETL0: Socket 120 received 126 bytes from peer 213.208.119.148:47851 (213.208.119.148)
2005/05/27 20:59:49 client_ryzom_rd.exe INF 460 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=131) at level 2 (channel 0)
2005/05/27 20:59:49 client_ryzom_rd.exe DBG 460 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=30400/lastAck=30397/nextSentPacket=30401)
2005/05/27 20:59:49 client_ryzom_rd.exe DBG 460 cdb_synchronised.cpp 167 : Update DB
2005/05/27 20:59:49 client_ryzom_rd.exe DBG 460 udp_sock.cpp 174 : LNETL0: Socket 120 received 127 bytes from peer 213.208.119.148:47851 (213.208.119.148)
-------------------------------
User Crash Callback:
-------------------------------
UserId: 47334
ShardId: 103
Player Name: 'Doc'
UserPosition: 18567.00 -24297.25 -1.58
ViewPosition: 18567.00 -24297.25 -1.58
Time in game: 1h 43min 14sec
LocalTime: 2005/05/27 20:59:51
ServerTick: 213697161
ConnectState: Connected
LocalAddress: :1169 (82.43.98.160)
Language: English
ClientVersion: 1.2.0.800
PatchVersion: 00072
Client is online
Memory: 64MB/1023MB
Process Virtual Memory: 1029MB
NeL Memory: 0B
OS: Microsoft Windows XP Service Pack 2 (Build 2600) (5.1 2600)
Processor: AMD Athlon(tm) XP 3200+ / x86 Family 6 Model 10 Stepping 0 / AuthenticAMD / 2205MHz / 1 Processors found
CPUID: 383fbff
HT: NO
CpuMask: 1
NeL3D: Direct3d / nv4_disp.dll / NVIDIA GeForce FX 5900XT / [url=file:///.DISPLAY1]\\.\DISPLAY1[/url] / driver version : 6.14.10.7189
3DCard: NVIDIA GeForce FX 5900XT, version 7.1.8.9
Sound mixer:
Playing sources: 37
Available tracks: 12
Used tracks: 12
Muted sources: 0
Sources waiting for play: 0
HighestPri: 0 / 2
HighPri: 0 / 4
MidPri: 12 / 6
LowPri: 0 / 8
FreeTracks: 12 / 24
Average update time: 0.000013 msec
Average create time: 0.000000 msec
Estimated CPU: 0.000025%%
Sound driver:
FMod Driver
3d hw buffers: 15
2d hw buffers: 32
-------------------------------


can someoneplease help as its driving me nuts (or nuttier anyway)

[sehracii]

A while ago I was getting something like that pretty often...

What seems to have fixed it is:
Opening up the computer case, blowing out all the dust, removing the RAM and reseating it.

It's getting a bit better ventilation now too. I think my comp was just hot and dirty


No guarantees that would help you of course... but it's a simple enough trick to try.

[Zerlin]

Try lowering the number of sound tracks to about 20 and disable EAX.
I have used this setting since beta and have never crashed.

[rrwfreak]

Hello paradoc. I noticed you were using 64.14 driver for you nVidia 5900XT. I would try upgrading to the latest driver and see if that doesn't fix the issue. 71.89 is the latest driver for windowsXP/2000 o/s and the 5900XT, and you can download it here: http://www.nvidia.com/object/winxp_2k_71.89.html

As zerlin pointed out, disabling EAX also seems to help in a lot of these cases. I also recommending using the Check Data function at the Ryzom Log In screen to make sure you don't have any corrupted or bad data files.

Hope that helps. Let us know how it is going and if any of these suggestions corrects the problem you are experiencing.

EDIT: Just read this thread by helbreat here: http://www.ryzom.com/forum/showthread.php?t=14889

I would suggest also trying those suggestions running in open GL and maybe trying the 66.93 drivers.

[paradoc]

thanx for the replies.

i was using the latest driver before it started to crash so rolled it back to the one before...might try getting it again now (i have it on a disk)
already did the EAX thing and that didnt help. i now have no sound at all and now it works fine (but i have no sound ) but i cant remember doing anything to my sound card.
i also got out the small amount of dust and re fitted my RAM.
heres fingers crossed that i can get it working soon.

[rrwfreak]

Hmmmm...........if the latest driver was causing problems and you rolled it back.........try using the 66.93 driver.....here you go: http://www.nvidia.com/object/winxp_2k_66.93.html

As far as sound, what sound card do you have or are you using onboard sound?

[paradoc]

Hmmmm...........if the latest driver was causing problems and you rolled it back.........try using the 66.93 driver.....here you go: http://www.nvidia.com/object/winxp_2k_66.93.html

As far as sound, what sound card do you have or are you using onboard sound?

i am using a C-media AC97 audio device with driver 5.121.42.
thanks for the link ill try that.

[810718]

If the problems remains, try the small application "Memtest" to check your RAM. I had an identical problem before, i tried more or less everything without any good results. Then someone mentioned Memtest, i tried it and it appeared that i had RAM trouble. I use 2 * 512mb sticks, and i have 3 memory slots on my motherboard (i was using slot 1 and 2 for the sticks), so i switched place on RAM #2 from slot #2 to #3 and the problems disappeared. So in my case, slot #2 on the motherboard was broken :/

Good luck!

[rrwfreak]

paradoc, how goes your situation? Are you still having crashes or have things gotten better?

[paradoc]

Sorry for delay in getting back to you. it seems that the problem was four problems...1st my cable modem was kicking out too much power (causing my connection to fail) 2nd my ram had reset its paging file to default so was to low (been told some windows hot fix's do that) 3rd on an update of my nortons firewall it had set itself to realtime protection (causing it to ask the game if it was a virus then shut it down) and last but not least i had a few BSOD and the error code was "bad_pool_header" which i followed advice from a "geek" website after i googled it and found that service pack 2 for xp allows Data Execution Prevention to be ticked (when its not needed) so all this is now sorted and the game now works as it did with everything cranked up and i have a smile back on my face (and i dont keep leaving my friends during a fight, which just aint that cool)

thanks for all your help guys