Error code 1

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robert0
Posts: 10
Joined: Sat Apr 16, 2005 2:14 am

Error code 1

Post by robert0 »

Anyone know what this error code means as i'm getting it when i attempt to login, straight after entering in my password.
Zerlin
Posts: 514
Joined: Thu Sep 16, 2004 10:00 am

Re: Error code 1

Post by Zerlin »

This error means that you do not currently have a connection to the login server. Please ensure that your firewall is allowing the appropriate ports through as per our FAQ on networking just above

There can also be temporary issues with your path to the network servers. So you can do a ping plot or a tracert to 213.208.119.98. You will see the ping times to all the nodes of the path between you and the game servers. If you need further support please come see us in the live chat support room (Klients) or email support-ee@ryzom.com.
Last edited by Zerlin on Mon May 23, 2005 3:05 pm, edited 1 time in total.
Zerlin

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Arispotle & Cho
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