Cant use client application"ryzom live"errorcode 53!!!!?????????????

[kyesmith]

i got that error message everytime i try to log into ryzom!! i also cant klientsdosnt work for me! some help PLZ

[nightzta]

i got that error message everytime i try to log into ryzom!! i also cant klientsdosnt work for me! some help PLZ

I got the same freaking problem and I didn't have any problems after the server merge yesterday.


Seriously plz be fast and fix this cuz I love your game but I'm getting a little tired of not being able to play half the time and still having to play the full price

[sprite]

Error code 53 is a "bad login name" problem usually, talk to a CSR via an outgame ticket, or come on IRC. Instructions for how to get on IRC are here

[Zerlin]

One solution that has worked for some is to refresh your billing information in your profile.
Another is to email billing-ee@ryzom.com. They should fix things up pretty quickly.

If you need to talk to a CSR about it then please do visit the Klients live chat.

[andreaw]

Hey guys

This is the link for downloading klients if you don't have it:

http://www.ryzom.com/forum/showthread.php?t=9441

Good luck

[kyesmith]

Thx for your help everyone, trying to sort itout now