Or give me please the official address of the company

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grusper
Posts: 34
Joined: Tue Sep 28, 2004 10:20 am

Or give me please the official address of the company

Post by grusper »

Greetings. How to me to write Vince on a mail box? Or in the Company

I have suspicions that the some people GM intercept and destroy letters to a management of the company /

Or give me please the official address of the company - I would like to send the missive from a site www.Atys.ru and from the Russian users
-------]
thx
andreaw
Posts: 276
Joined: Wed Sep 22, 2004 10:24 am

Re: Or give me please the official address of the company

Post by andreaw »

Wow Grusper, that's quite a serious accusation :confused:

What on earth makes you think it might be the case that GMs are intercepting or interfering with your correspondence? You must know that's not true, surely? I'm wondering whether the language barrier has got in the way somehow and you've used the wrong words to describe your situation.

I do hope you manage to contact Nevrax soon :)
Hermia
Children of Atys
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lawrence
Posts: 1238
Joined: Tue Sep 21, 2004 9:00 am

Re: Or give me please the official address of the company

Post by lawrence »

Hello Grusper

I can assure you that our customer service staff takes all player requests, regardless of the subject, very serious and _always_ passes them on.

Only through your feedback we are able to improve both our services and the game, it is more than valuable to us and you can be sure that we do not destroy any submissions we receive. ;)

There are several ways for you to submit requests, feedback or ideas. You can either post your feedback on these forums, in which case I will take care of them myself (or just send me a private message, if this is a private matter).

You can further use the in-game support feature, the mail support feature on the official website (http://www.ryzom.com/support/?sor_community=ee), or you can email our support directly at sorsupport@jolt.co.uk .

Again, there is honestly no need to be worried about any submissions you make. While the developers may not have time to directly respond to each player request (they receive a large amount each day - understandably it would be impossible to reply to all of them), they do receive and listen to them.
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grusper
Posts: 34
Joined: Tue Sep 28, 2004 10:20 am

Re: Or give me please the official address of the company

Post by grusper »

From 7 letters - has come one answer: (
- I shall personally send well thanks for your name Lawrence
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