Yes, I understand there was a Beta and all, but bugs do still happen

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Was just wondering if we should be posting them here as well as /bug reporting?
vguerin wrote:Plus as you see already, folks dont even look at the first topic and will repost the same question in a new thread.
It's a good idea, but the same folks that would use it properly are the ones that probably already know about it like you. The uninformed, sadly, are that way for a reason... they don't look for stuff...
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I work in the software industry, so I guess mayhaps I have a little different view on this. It is far easier for me to search a forum that contains known bugs (bugzilla/bugtraq anyone?) to see if the problem I'm seeing has been encountered or not. I guess from my background I would view this as a positive thing, because one, it would make it easier for people to access a known list of problems that ARE being looked at, and enable them to determine whether or not what they're experiencing really is a bug or something else.cerest wrote:Well let's be a little more fair. Some people don't really know how to look for answers. Not everyone playing SOR is an accomplished gamer, so I can see the validity of question. Like I stated above, I'll see what they say about a DB of known bugs.
Thanks. Anything that would make it easier for everyone involved is always a good thing. Forum just happened to be one of the first things that popped into my head. It's not too difficult to write simple utilities to autopost known bugs thoughcerest wrote:Actually having a forum for posting bugs would hamper the efficiency of the CSRs because not only would they have to view all of the in game bug reports they'd also have to deal with a forum stating the same things that they just resolved in our ticket system.
Having a list of known bugs could be helpful. Remember, there are some people playing this game that have never played MMOGs before and we have to think of them as well as our more seasoned customers.
As stated above I will suggest that there be some sort of database with known bugs as this could help all of our customers.
Thanks guys,