Unable to cancel account

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bukwheat
Posts: 1
Joined: Sat Jan 22, 2005 9:23 am

Unable to cancel account

Post by bukwheat »

When trying to edit my account I get an "Invalid password" message but it still works for logging into the game, I would like to cancel before being billed for the price of the game and the monthly charge. Thanks.
blaah
Posts: 1333
Joined: Tue Dec 14, 2004 7:43 am

Re: Unable to cancel account

Post by blaah »

bukwheat wrote:When trying to edit my account I get an "Invalid password" message but it still works for logging into the game, I would like to cancel before being billed for the price of the game and the monthly charge. Thanks.
game uses different password than forum/account info.

get yourself a new password from
https://secure.nevrax.com/payment_profi ... ssword.php
or use this link
http://www.ryzom.com/support/?sor_community=na
or install klient (chat support, uses game password) and ask there
or block ....
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