HELP!!!!

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cowbut
Posts: 1
Joined: Fri Dec 10, 2004 8:54 am

HELP!!!!

Post by cowbut »

i'm really sorry if this is in the wrong area but it looked like the logical place to put this.I have 2 trial accounts that i have been trying to kill for almost a month now and the site won't let me.I tried before the trial period was up but the edit account section wont allow my password,it always says that it's invalid.I also can't get the e-mail support to work because of the same problem.the forum is the only place that will let me sign in.i have yet to find a phone number so that i can call and take care of this.if anyone can help me or has an idea,please,speak.
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cerest
Posts: 715
Joined: Tue Sep 21, 2004 10:00 am

Re: HELP!!!!

Post by cerest »

cowbut wrote:i'm really sorry if this is in the wrong area but it looked like the logical place to put this.I have 2 trial accounts that i have been trying to kill for almost a month now and the site won't let me.I tried before the trial period was up but the edit account section wont allow my password,it always says that it's invalid.I also can't get the e-mail support to work because of the same problem.the forum is the only place that will let me sign in.i have yet to find a phone number so that i can call and take care of this.if anyone can help me or has an idea,please,speak.

You can email billing-na@ryzom.com to resolve this issue. You won't need your password but you should supply them with your login name.
Cerest
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wicker
Posts: 151
Joined: Thu Sep 23, 2004 9:47 pm

Re: HELP!!!!

Post by wicker »

The forums and the edit account are different passwords.
xerosleep
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