zumwalt wrote:Well, you are right, we are both making assumptions, I am making financial assumptions, and thinking logically why they would start the patches after 8am EST when the US crew is physically at the site.
The highest playablilty of the server would be if it was a mirrored farm, meaning that one farm is always up, the other idle, when one goes down it is just a hickup of time to re-login, since its mirrored, your toon is updated on ever save on both systems.
Farm meaning more than say, 5 servers for 1 set, the NA server farm, I am assuming is more than 10 machines working together.
This way, when a patch occurs, they patch one machine farm, kill everyone off, set the login server to point to the patched farm, and then patch the unpatched farm, wala, speedy, and 99.9% available, no 10 hour downtime.
This is both time and money.
They don't even have a customer support phone number for anyone to call, no mater what country you live in, this is the biggest inconvienence of all, and they haven't fixed it.
ALL other MMO's out there have a corporate headquarters, with billing, CS, etc phone numbers to call, Ryzom is the only one I know of without this most basic customer support system.
We have Klient thats it.
Yes, its great to suggest a change in patch time, but I am assuming it won't happen.
Fair enough, on that note I'm willing to stop this discussion. I think we agree more than we disagree.
Doctor Z.