Ryzom

After initial install from CD.
After initial patch.
After creation of account
Launch game.
Login.
Select NA server.
Screen comes up with optional patch files.
Next screen initiates patch. 1st patch file is ./unpack/exedll__00002.Patch
Downloads ok, but when "Applying delta: ...", get MS Visual C++ Runtime Library Runtime Error:

"Program: C:\Program Files\Ryzom\client_ryzom_rd.exe This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information."

Hit OK shuts game down.
Running XP.

Reinstalling from scratch right now, just to see if its a corrupted file.

Ok I reinstalled from scratch with the same result. Bummer.

ecdragon wrote:Ok I reinstalled from scratch with the same result. Bummer.

Hello, could you copy and paste your DxDiag.txt?

This file is generated by the DirectX Diagnostics program that is installed automatically with DirectX. To access this program, open the Start menu, choose Run, and enter "dxdiag" into the dialog box. Please visit the Display and Sound tabs and run any tests that are available, then choose the ''Save All Information'' option to create the DxDiag.txt file.

Thanks.

-Recon

amitlu wrote:Hello, could you copy and paste your DxDiag.txt?

This file is generated by the DirectX Diagnostics program that is installed automatically with DirectX. To access this program, open the Start menu, choose Run, and enter "dxdiag" into the dialog box. Please visit the Display and Sound tabs and run any tests that are available, then choose the ''Save All Information'' option to create the DxDiag.txt file.

Thanks.

-Recon

Hey, I'm having some problems with my network, and it is going up and down a lot, with a service call in to provider, but ryzom seems to emit a lot of the C++ runtime errors boxes on launch, when it can't connect. If it is running, there are FS disconnects, but it trains back up periodically. But if it can't connect at the start, it crashes.
Don't know if that is related to the OPs problem, thought i'd mention the behavior from a known problem network. (better get it fixed soon too, qwest basstids.)

Sure. Here are some excerpts from dxdiag output:

------------------
System Information
------------------
Time of this report: 9/24/2004, 01:26:31
Machine name: EZE
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 1 (2600.xpsp2.030422-1633)
Language: English (Regional Setting: English)
System Manufacturer: MICRO-STAR INC.
System Model: MS-6704
BIOS: Version 1.00
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz
Memory: 1024MB RAM
Page File: 139MB used, 786MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0b (4.09.0000.0902)
DX Setup Parameters: Not found
DxDiag Version: 5.03.0001.0902 32bit Unicode

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: RADEON 9800 PRO
Manufacturer: ATI Technologies Inc.
Chip type: RADEON 9800 AGP (0x4E48)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4E48&SUBSYS_00021002&REV_00
Display Memory: 128.0 MB
Current Mode: 1152 x 864 (32 bit) (75Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6476 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 8/25/2004 13:29:04, 209408 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 8/25/2004 13:28:46, 787456 bytes
Device Identifier: {D7B71EE2-0D08-11CF-FE6A-0820A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4E48
SubSys ID: 0x00021002
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

The error occurs after the file has been downloaded.
It seems to fail just after it finishes unpacking the file.

Could you try running the Ryzom configuration tool ("Configure The Saga of Ryzom" on your desktop) and under the Display settings, change to OpenGL rather than Direct 3D? This might resolve your issue.

Upgrading to DirectX 9.0c has also cleared a few problems for some people.

Tried that, still get a Runtime Error.