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Can't finish downloading using Patcher

Posted: Fri Sep 24, 2004 3:08 am
by jaguarzs
The patcher won't complete the download so that I can even attempt to play the game. Here is a cut n paste of what the error window states. PLEASE HELP!


A fatal error occurs. The program must quit
ProcName: ryzom_recover.exe
Date: 2004/09/23 17:03:00
File: R:\code\ryzom\src_v2\ryzom_recover\ryzom_recover.cpp
Line: 251
Reason: No URI can retrieve the file 'nel_drv_direct3d_win_rd.dll.gz'
-------------------------------

Log with no filter:
-------------------------------
2004/09/23 16:56:16 ryzom_recover.exe WRN 3188 ryzom_recover.cpp 436 : curl download failed: (ec 7 0)
2004/09/23 16:56:16 ryzom_recover.exe INF 3188 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'ftp://anonymous:recover@recover.ryzom.com/recover4/nel_drv_direct3d_win_rd.dll.gz' dst 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 16:56:16 ryzom_recover.exe INF 3188 ryzom_recover.cpp 385 : Getting nel_drv_direct3d_win_rd.dll.gz
2004/09/23 16:56:16 ryzom_recover.exe INF 3188 ryzom_recover.cpp 264 : setRWAccess to 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 16:56:46 ryzom_recover.exe WRN 3188 ryzom_recover.cpp 436 : curl download failed: (ec 7 0)
2004/09/23 16:56:46 ryzom_recover.exe INF 3188 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'ftp://anonymous:recover@recover.ryzom.com:41414/recover4/nel_drv_direct3d_win_rd.dll.gz' dst 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 16:56:46 ryzom_recover.exe INF 3188 ryzom_recover.cpp 385 : Getting nel_drv_direct3d_win_rd.dll.gz
2004/09/23 16:56:46 ryzom_recover.exe INF 3188 ryzom_recover.cpp 264 : setRWAccess to 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 16:57:16 ryzom_recover.exe WRN 3188 ryzom_recover.cpp 436 : curl download failed: (ec 7 0)
2004/09/23 16:57:16 ryzom_recover.exe INF 3188 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'http://130.117.80.5:40916/recover4/nel_drv_direct3d_win_rd.dll.gz' dst 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 16:57:16 ryzom_recover.exe INF 3188 ryzom_recover.cpp 385 : Getting nel_drv_direct3d_win_rd.dll.gz
2004/09/23 16:57:16 ryzom_recover.exe INF 3188 ryzom_recover.cpp 264 : setRWAccess to 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 16:57:47 ryzom_recover.exe WRN 3188 ryzom_recover.cpp 436 : curl download failed: (ec 7 0)
2004/09/23 16:57:47 ryzom_recover.exe INF 3188 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'http://213.208.119.221/recover4/nel_drv_direct3d_win_rd.dll.gz' dst 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 16:57:47 ryzom_recover.exe INF 3188 ryzom_recover.cpp 385 : Getting nel_drv_direct3d_win_rd.dll.gz
2004/09/23 16:57:47 ryzom_recover.exe INF 3188 ryzom_recover.cpp 264 : setRWAccess to 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 16:58:17 ryzom_recover.exe WRN 3188 ryzom_recover.cpp 436 : curl download failed: (ec 7 0)
2004/09/23 16:58:17 ryzom_recover.exe INF 3188 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'http://213.208.119.189/recover4/nel_drv_direct3d_win_rd.dll.gz' dst 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 16:58:17 ryzom_recover.exe INF 3188 ryzom_recover.cpp 385 : Getting nel_drv_direct3d_win_rd.dll.gz
2004/09/23 16:58:17 ryzom_recover.exe INF 3188 ryzom_recover.cpp 264 : setRWAccess to 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 16:58:47 ryzom_recover.exe WRN 3188 ryzom_recover.cpp 436 : curl download failed: (ec 7 0)
2004/09/23 16:59:06 ryzom_recover.exe INF 3188 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'http://recover.ryzom.com/recover4/nel_drv_direct3d_win_rd.dll.gz' dst 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 16:59:06 ryzom_recover.exe INF 3188 ryzom_recover.cpp 385 : Getting nel_drv_direct3d_win_rd.dll.gz
2004/09/23 16:59:06 ryzom_recover.exe INF 3188 ryzom_recover.cpp 264 : setRWAccess to 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 16:59:37 ryzom_recover.exe WRN 3188 ryzom_recover.cpp 436 : curl download failed: (ec 7 0)
2004/09/23 16:59:37 ryzom_recover.exe INF 3188 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'http://recover.ryzom.com:43434/recover4/nel_drv_direct3d_win_rd.dll.gz' dst 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 16:59:37 ryzom_recover.exe INF 3188 ryzom_recover.cpp 385 : Getting nel_drv_direct3d_win_rd.dll.gz
2004/09/23 16:59:37 ryzom_recover.exe INF 3188 ryzom_recover.cpp 264 : setRWAccess to 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 17:00:07 ryzom_recover.exe WRN 3188 ryzom_recover.cpp 436 : curl download failed: (ec 7 0)
2004/09/23 17:00:07 ryzom_recover.exe INF 3188 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'ftp://anonymous:recover@recover.ryzom.com/recover4/nel_drv_direct3d_win_rd.dll.gz' dst 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 17:00:07 ryzom_recover.exe INF 3188 ryzom_recover.cpp 385 : Getting nel_drv_direct3d_win_rd.dll.gz
2004/09/23 17:00:07 ryzom_recover.exe INF 3188 ryzom_recover.cpp 264 : setRWAccess to 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 17:00:37 ryzom_recover.exe WRN 3188 ryzom_recover.cpp 436 : curl download failed: (ec 7 0)
2004/09/23 17:00:37 ryzom_recover.exe INF 3188 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'ftp://anonymous:recover@recover.ryzom.com:41414/recover4/nel_drv_direct3d_win_rd.dll.gz' dst 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 17:00:37 ryzom_recover.exe INF 3188 ryzom_recover.cpp 385 : Getting nel_drv_direct3d_win_rd.dll.gz
2004/09/23 17:00:37 ryzom_recover.exe INF 3188 ryzom_recover.cpp 264 : setRWAccess to 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 17:01:08 ryzom_recover.exe WRN 3188 ryzom_recover.cpp 436 : curl download failed: (ec 7 0)
2004/09/23 17:01:08 ryzom_recover.exe INF 3188 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'http://130.117.80.5:40916/recover4/nel_drv_direct3d_win_rd.dll.gz' dst 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 17:01:08 ryzom_recover.exe INF 3188 ryzom_recover.cpp 385 : Getting nel_drv_direct3d_win_rd.dll.gz
2004/09/23 17:01:08 ryzom_recover.exe INF 3188 ryzom_recover.cpp 264 : setRWAccess to 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 17:01:38 ryzom_recover.exe WRN 3188 ryzom_recover.cpp 436 : curl download failed: (ec 7 0)
2004/09/23 17:01:38 ryzom_recover.exe INF 3188 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'http://213.208.119.221/recover4/nel_drv_direct3d_win_rd.dll.gz' dst 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 17:01:38 ryzom_recover.exe INF 3188 ryzom_recover.cpp 385 : Getting nel_drv_direct3d_win_rd.dll.gz
2004/09/23 17:01:38 ryzom_recover.exe INF 3188 ryzom_recover.cpp 264 : setRWAccess to 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 17:02:09 ryzom_recover.exe WRN 3188 ryzom_recover.cpp 436 : curl download failed: (ec 7 0)
2004/09/23 17:02:09 ryzom_recover.exe INF 3188 ryzom_recover.cpp 376 : downloadFileWithCurl file src 'http://213.208.119.189/recover4/nel_drv_direct3d_win_rd.dll.gz' dst 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 17:02:09 ryzom_recover.exe INF 3188 ryzom_recover.cpp 385 : Getting nel_drv_direct3d_win_rd.dll.gz
2004/09/23 17:02:09 ryzom_recover.exe INF 3188 ryzom_recover.cpp 264 : setRWAccess to 'nel_drv_direct3d_win_rd.dll.gz'
2004/09/23 17:02:39 ryzom_recover.exe WRN 3188 ryzom_recover.cpp 436 : curl download failed: (ec 7 0)
2004/09/23 17:02:50 ryzom_recover.exe WRN 3188 ryzom_recover.cpp 183 : ERROR: The application could not download a file. Please make sure your network settings are properly configured. If you have a firewall, you may have to configure it to accept an outgoing connection. No URI can retrieve the file 'nel_drv_direct3d_win_r
2004/09/23 17:03:00 ryzom_recover.exe ERR 3188 ryzom_recover.cpp 251 : No URI can retrieve the file 'nel_drv_direct3d_win_rd.dll.gz'
-------------------------------


I made sure i had neither the MS or any other kind of firewalls up and it still cont. to be a problem. Would appreciate help with this thanks.

Jaguarzs

Re: Can't finish downloading using Patcher

Posted: Fri Sep 24, 2004 3:56 am
by amitlu
Hiya, what are your system specs?

-Recon

Re: Can't finish downloading using Patcher

Posted: Fri Sep 24, 2004 6:55 am
by jaguarzs
amitlu wrote:Hiya, what are your system specs?

-Recon
I have a 1.8 P4 with 1 Gig of Ram and a Nvidia Geforce 4 Ti 128mb graphics card. I have 300 Gb Hard drive space. I beta tested this game just fine.

Thanks. Would love to be able to play soon.

Re: Can't finish downloading using Patcher

Posted: Fri Sep 24, 2004 11:18 am
by plangent
Are you patching your beta client or the retail version of the client?

Re: Can't finish downloading using Patcher

Posted: Fri Sep 24, 2004 2:15 pm
by lazeras
im having the exact same problem, i have turned off all firewalls, set explorer on lowest setting, uninstalled or deleted everything i could find to do with beta and tried installing with cds and get the same thing, not sure what else to try!!

Re: Can't finish downloading using Patcher

Posted: Fri Sep 24, 2004 2:51 pm
by jaguarzs
lazeras wrote:im having the exact same problem, i have turned off all firewalls, set explorer on lowest setting, uninstalled or deleted everything i could find to do with beta and tried installing with cds and get the same thing, not sure what else to try!!

I'm patching the retail version of the client. I wiped the beta version off my computer.

Thanks,
jaguarzs

Re: Can't finish downloading using Patcher

Posted: Fri Sep 24, 2004 2:59 pm
by vguerin
jaguarzs wrote:I'm patching the retail version of the client. I wiped the beta version off my computer.

Thanks,
jaguarzs
I could be wrong, but based on the error it is giving you I am gonna guess you need to reinstall DirectX 09c if you haven't already... Also using the "Configure Ryzom" shortcut and take it out of "Auto" and use OGL as your using Nvidia...

If it is a connection issue, look at this thread:

http://www.ryzom.com/forum/showthread.php?t=631

If you have a router, you have a firewall... Don't disable it entirely as it is not good for security.

I assume you have tried either to run Ryzom Recover or have tried to reinstall in case there was another issue ? May not be needed if one of these others things helps...

Re: Can't finish downloading using Patcher

Posted: Fri Sep 24, 2004 4:22 pm
by lazeras
ok, still having same problem, i tried totally disconnecting router, turning off firewalls on xp, lowest settings on explorer, uninstalled everything i could find unless im missing something i havent deleted from beta, but dont know what it would be. downloaded directx again, not sure how to take configure out of auto, so didnt try that, wish tech support had phone support, starting to remind me of horizons :(

Re: Can't finish downloading using Patcher

Posted: Fri Sep 24, 2004 11:37 pm
by jaguarzs
It keeps going through the first two downloads and then states the error. I have no router either. I connact through cable internet. still having problems.

Ty,
Jaguarzs

Re: Can't finish downloading using Patcher

Posted: Fri Sep 24, 2004 11:41 pm
by jaguarzs
jaguarzs wrote:It keeps going through the first two downloads and then states the error. I have no router either. I connact through cable internet. still having problems.

Ty,
Jaguarzs

Oh and i already reinstalled Direct x9c too.