Ryzom

every time i log on, i am never sure how long i will be able to play. usually, i get about 30 minutes to play straight, then i get kicked off... sometimes, i get kicked off immediately. now that my death penalty is through the roof, id like to get this solved if its possible. my error message is the following:

Access Violation exception generated at 0x36011DE, thread attempts to read at 0x2D547000.
The thread attempted to read from or write to a virtual address for which it does not have the appropriate access.
-------------------------------

Log with no filter:
-------------------------------
2004/12/04 20:11:08 client_ryzom_rd.exe DBG 980 udp_sock.cpp 174 : LNETL0: Socket 900 received 10 bytes from peer 38.117.236.142:47851 (38.117.236.142)
2004/12/04 20:11:08 client_ryzom_rd.exe INF 980 network_connection.cpp 2128 : CNET[011775C0]: sent ACK_PROBE (3 probes)
2004/12/04 20:11:08 client_ryzom_rd.exe DBG 980 net_manager.cpp 2619 : CNetManager::update : Probe Received.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 433 : Primitives have moved more than a cell.
2004/12/04 20:11:08 client_ryzom_rd.exe WRN 980 move_container.cpp 439 : Primitives have moved more than a cell.
-------------------------------
User Crash Callback:
-------------------------------
UserId: 172654
ShardId: 107
Player Name: 'Fhayd'
UserPosition: 17787.99 -31873.43 -0.42
ViewPosition: 17787.99 -31873.44 -0.42
Time in game: 0h 0min 44sec
LocalTime: 2004/12/04 20:11:13
ServerTick: 63305559
ConnectState: Probe
LocalAddress: :1111 (Fuh Q)
Language: English
ClientVersion: 1.1.0.728
PatchVersion: 00026
Client is online
Memory: 595mB/1535mB
Process Virtual Memory: 899mB
NeL Memory: 0B
OS: Microsoft Windows 2000 Service Pack 4 (Build 2195) (5.0 2195)
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz / x86 Family 15 Model 2 Stepping 9 / GenuineIntel / 2800MHz / 2 Processors found
CPUID: bfebfbff
HT: YES
CpuMask: 1
NeL3D: Direct3d / ati2dvag.dll / RADEON 9800 PRO / \\.\DISPLAY1 / driver version : 6.14.10.6490
3DCard: RADEON 9800 PRO, version 6.4.9.0
Sound mixer:
Playing sources: 28
Available tracks: 7
Used tracks: 17
Muted sources: 0
Sources waiting for play: 0
HighestPri: 0 / 2
HighPri: 0 / 4
MidPri: 17 / 6
LowPri: 0 / 8
FreeTracks: 7 / 24
Average update time: 0.000258 msec
Average create time: 0.000003 msec
Estimated CPU: 0.000461%%
Sound driver:
FMod Driver
3d hw buffers: 63
2d hw buffers: 32
-------------------------------

any help would be greatly appreciated, i would love to be a useful healer, but without being able to play long, i cant be reliable. please help me play !

-Gescom

Hello,
Could you run the configuration tool and under the Display settings make sure you're running in OpenGL? That should fix your problem.

amitlu wrote:Hello,
Could you run the configuration tool and under the Display settings make sure you're running in OpenGL? That should fix your problem.

how about you fix my problem now?

running in openGL did nothing, still crashed, here is the error:

Access Violation exception generated at 0x8361A1, thread attempts to read at 0xFFFFFFF9.
The thread attempted to read from or write to a virtual address for which it does not have the appropriate access.
-------------------------------

Log with no filter:
-------------------------------
2004/12/04 21:34:02 client_ryzom_rd.exe DBG 480 complex_source.cpp 526 : Seting event for sound tryker_waave_4 in 13497 millisec (XFade = 2000).
2004/12/04 21:34:02 client_ryzom_rd.exe DBG 480 complex_source.cpp 516 : CS : Chaining to sound tryker_waave_rnd
2004/12/04 21:34:02 client_ryzom_rd.exe DBG 480 complex_source.cpp 526 : Seting event for sound tryker_waave_5 in 14744 millisec (XFade = 2000).
2004/12/04 21:34:02 client_ryzom_rd.exe DBG 480 complex_source.cpp 516 : CS : Chaining to sound tryker_waave_rnd
2004/12/04 21:34:02 client_ryzom_rd.exe DBG 480 complex_source.cpp 526 : Seting event for sound tryker_waave_0 in 11395 millisec (XFade = 2000).
2004/12/04 21:34:03 client_ryzom_rd.exe DBG 480 udp_sock.cpp 174 : LNETL0: Socket 900 received 71 bytes from peer 38.117.236.144:47851 (38.117.236.144)
2004/12/04 21:34:03 client_ryzom_rd.exe DBG 480 complex_source.cpp 533 : Setting last event for sound swim_1 in 1487 millisec.
2004/12/04 21:34:03 client_ryzom_rd.exe DBG 480 complex_source.cpp 533 : Setting last event for sound swim_speed_0 in 1861 millisec.
2004/12/04 21:34:03 client_ryzom_rd.exe DBG 480 udp_sock.cpp 174 : LNETL0: Socket 900 received 75 bytes from peer 38.117.236.144:47851 (38.117.236.144)
2004/12/04 21:34:03 client_ryzom_rd.exe INF 480 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 3)
2004/12/04 21:34:03 client_ryzom_rd.exe DBG 480 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 3), 1 actions (ReceivedAck=491/lastAck=488/nextSentPacket=492)
2004/12/04 21:34:03 client_ryzom_rd.exe DBG 480 cdb_synchronised.cpp 167 : Update DB
2004/12/04 21:34:03 client_ryzom_rd.exe DBG 480 complex_source.cpp 533 : Setting last event for sound swim_speed_2 in 1747 millisec.
2004/12/04 21:34:03 client_ryzom_rd.exe DBG 480 udp_sock.cpp 174 : LNETL0: Socket 900 received 48 bytes from peer 38.117.236.144:47851 (38.117.236.144)
2004/12/04 21:34:03 client_ryzom_rd.exe DBG 480 complex_source.cpp 533 : Setting last event for sound swim_1 in 1487 millisec.
2004/12/04 21:34:03 client_ryzom_rd.exe DBG 480 complex_source.cpp 533 : Setting last event for sound swim_speed_2 in 1747 millisec.
2004/12/04 21:34:03 client_ryzom_rd.exe DBG 480 udp_sock.cpp 174 : LNETL0: Socket 900 received 92 bytes from peer 38.117.236.144:47851 (38.117.236.144)
2004/12/04 21:34:03 client_ryzom_rd.exe INF 480 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 1)
2004/12/04 21:34:03 client_ryzom_rd.exe DBG 480 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 1), 1 actions (ReceivedAck=493/lastAck=490/nextSentPacket=494)
2004/12/04 21:34:03 client_ryzom_rd.exe DBG 480 cdb_synchronised.cpp 167 : Update DB
2004/12/04 21:34:03 client_ryzom_rd.exe DBG 480 complex_source.cpp 533 : Setting last event for sound swim_speed_2 in 1747 millisec.
2004/12/04 21:34:03 client_ryzom_rd.exe DBG 480 udp_sock.cpp 174 : LNETL0: Socket 900 received 109 bytes from peer 38.117.236.144:47851 (38.117.236.144)
2004/12/04 21:34:04 client_ryzom_rd.exe DBG 480 udp_sock.cpp 174 : LNETL0: Socket 900 received 68 bytes from peer 38.117.236.144:47851 (38.117.236.144)
2004/12/04 21:34:04 client_ryzom_rd.exe INF 480 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 3)
2004/12/04 21:34:04 client_ryzom_rd.exe DBG 480 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 3), 1 actions (ReceivedAck=495/lastAck=492/nextSentPacket=496)
2004/12/04 21:34:04 client_ryzom_rd.exe DBG 480 cdb_synchronised.cpp 167 : Update DB
2004/12/04 21:34:04 client_ryzom_rd.exe DBG 480 complex_source.cpp 516 : CS : Chaining to sound tryker_waave_rnd
2004/12/04 21:34:04 client_ryzom_rd.exe DBG 480 complex_source.cpp 526 : Seting event for sound tryker_waave_3 in 11395 millisec (XFade = 2000).
2004/12/04 21:34:04 client_ryzom_rd.exe DBG 480 complex_source.cpp 533 : Setting last event for sound swim_speed_0 in 1861 millisec.
2004/12/04 21:34:04 client_ryzom_rd.exe DBG 480 complex_source.cpp 533 : Setting last event for sound swim_speed_0 in 1861 millisec.
2004/12/04 21:34:04 client_ryzom_rd.exe DBG 480 udp_sock.cpp 174 : LNETL0: Socket 900 received 64 bytes from peer 38.117.236.144:47851 (38.117.236.144)
2004/12/04 21:34:04 client_ryzom_rd.exe DBG 480 udp_sock.cpp 174 : LNETL0: Socket 900 received 68 bytes from peer 38.117.236.144:47851 (38.117.236.144)
2004/12/04 21:34:04 client_ryzom_rd.exe INF 480 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 1)
2004/12/04 21:34:04 client_ryzom_rd.exe DBG 480 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 1), 1 actions (ReceivedAck=497/lastAck=494/nextSentPacket=498)
2004/12/04 21:34:04 client_ryzom_rd.exe DBG 480 cdb_synchronised.cpp 167 : Update DB
2004/12/04 21:34:04 client_ryzom_rd.exe DBG 480 complex_source.cpp 533 : Setting last event for sound swim_0 in 1397 millisec.
2004/12/04 21:34:04 client_ryzom_rd.exe DBG 480 udp_sock.cpp 174 : LNETL0: Socket 900 received 264 bytes from peer 38.117.236.144:47851 (38.117.236.144)
2004/12/04 21:34:04 client_ryzom_rd.exe DBG 480 udp_sock.cpp 174 : LNETL0: Socket 900 received 137 bytes from peer 38.117.236.144:47851 (38.117.236.144)
2004/12/04 21:34:04 client_ryzom_rd.exe INF 480 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 3)
2004/12/04 21:34:04 client_ryzom_rd.exe DBG 480 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 3), 1 actions (ReceivedAck=499/lastAck=496/nextSentPacket=500)
2004/12/04 21:34:04 client_ryzom_rd.exe DBG 480 cdb_synchronised.cpp 167 : Update DB
2004/12/04 21:34:04 client_ryzom_rd.exe DBG 480 global_retriever.cpp 594 : PACS: insured position inside surface (341,91)-(17488.009766,-31913.005859,1.024000), 1 moves needed
2004/12/04 21:34:05 client_ryzom_rd.exe DBG 480 complex_source.cpp 533 : Setting last event for sound swim_speed_1 in 2574 millisec.
2004/12/04 21:34:05 client_ryzom_rd.exe DBG 480 udp_sock.cpp 174 : LNETL0: Socket 900 received 71 bytes from peer 38.117.236.144:47851 (38.117.236.144)
2004/12/04 21:34:05 client_ryzom_rd.exe DBG 480 complex_source.cpp 516 : CS : Chaining to sound ___swim_speed_rnd
2004/12/04 21:34:05 client_ryzom_rd.exe DBG 480 complex_source.cpp 526 : Seting event for sound swim_speed_2 in 874 millisec (XFade = 873).
2004/12/04 21:34:05 client_ryzom_rd.exe DBG 480 udp_sock.cpp 174 : LNETL0: Socket 900 received 98 bytes from peer 38.117.236.144:47851 (38.117.236.144)
2004/12/04 21:34:05 client_ryzom_rd.exe INF 480 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 1)
2004/12/04 21:34:05 client_ryzom_rd.exe DBG 480 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 1), 1 actions (ReceivedAck=501/lastAck=498/nextSentPacket=502)
2004/12/04 21:34:05 client_ryzom_rd.exe DBG 480 cdb_synchronised.cpp 167 : Update DB
2004/12/04 21:34:05 client_ryzom_rd.exe DBG 480 udp_sock.cpp 174 : LNETL0: Socket 900 received 40 bytes from peer 38.117.236.144:47851 (38.117.236.144)
-------------------------------
User Crash Callback:
-------------------------------
UserId: 172654
ShardId: 107
Player Name: 'Fhayd'
UserPosition: 17740.34 -31978.41 -4.00
ViewPosition: 17740.34 -31978.41 -4.00
Time in game: 0h 2min 1sec
LocalTime: 2004/12/04 21:34:05
ServerTick: 63355331
ConnectState: Connected
LocalAddress: :1160 (piss off)
Language: English
ClientVersion: 1.1.0.728
PatchVersion: 00026
Client is online
Memory: 547mB/1535mB
Process Virtual Memory: 956mB
NeL Memory: 0B
OS: Microsoft Windows 2000 Service Pack 4 (Build 2195) (5.0 2195)
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz / x86 Family 15 Model 2 Stepping 9 / GenuineIntel / 2800MHz / 2 Processors found
CPUID: bfebfbff
HT: YES
CpuMask: 1
NeL3D: OpenGL / ATI Technologies Inc. / RADEON 9800 Pro x86/SSE2 / 1.5.4707 Win2000 Release
3DCard: RADEON 9800 PRO, version 6.4.9.0
Sound mixer:
Playing sources: 146
Available tracks: 8
Used tracks: 16
Muted sources: 14
Sources waiting for play: 0
HighestPri: 0 / 2
HighPri: 0 / 4
MidPri: 16 / 6
LowPri: 0 / 8
FreeTracks: 8 / 24
Average update time: 0.000217 msec
Average create time: 0.000000 msec
Estimated CPU: 0.000340%%
Sound driver:
FMod Driver
3d hw buffers: 63
2d hw buffers: 32
-------------------------------

btw.. edit out your ip address, so then you cant blame anyone for hacking into your computer or something.....

Could you send an email to technical-na@ryzom.com? We can troubleshoot a bit more from there.

lol, good call

hmmm win2000?? that is not a well liked gaming o/s to be running man, lets hope nevvy can help you out.

I get this exact same error. My crashes are a little more spaced out than his as far as time goes. Sometimes it takes 10min, sometimes it can be hours. and on very few nights, i get lucky to not crash at all.

Any resolutions for this would be greatly appreciated. I just changed my video setting to make sure it uses open GL instead of auto, but if that doesn't fix it for me i'll probably email the techs