ATS Packer Problem
Posted: Tue Nov 30, 2004 4:56 am
Whilst playing on the test server, right clicking equipment stored on my packers has repeatedly caused the game to crash to desktop 3 times running.
Here is the most recent text dump:
Access Violation exception generated at 0x5D8DD1, thread attempts to read at <NULL>.
The thread attempted to read from or write to a virtual address for which it does not have the appropriate access.
-------------------------------
Log with no filter:
-------------------------------
2004/11/30 15:50:05 client_ryzom_rd.exe INF 2020 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 1)
2004/11/30 15:50:05 client_ryzom_rd.exe DBG 2020 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 1), 1 actions (ReceivedAck=397/lastAck=395/nextSentPacket=399)
2004/11/30 15:50:05 client_ryzom_rd.exe DBG 2020 cdb_synchronised.cpp 167 : Update DB
2004/11/30 15:50:05 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 214 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:05 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 243 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:06 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 145 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:06 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 243 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:06 client_ryzom_rd.exe INF 2020 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 1)
2004/11/30 15:50:06 client_ryzom_rd.exe DBG 2020 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 1), 1 actions (ReceivedAck=400/lastAck=399/nextSentPacket=403)
2004/11/30 15:50:06 client_ryzom_rd.exe DBG 2020 cdb_synchronised.cpp 167 : Update DB
2004/11/30 15:50:06 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 207 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:06 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 167 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:06 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 243 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:06 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 298 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:06 client_ryzom_rd.exe INF 2020 impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=99) at level 2 (channel 1)
2004/11/30 15:50:06 client_ryzom_rd.exe DBG 2020 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 1), 1 actions (discarded) (ReceivedAck=402/lastAck=403/nextSentPacket=405)
2004/11/30 15:50:07 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 226 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:07 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 216 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:07 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 211 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:07 client_ryzom_rd.exe INF 2020 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 0)
2004/11/30 15:50:07 client_ryzom_rd.exe DBG 2020 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=405/lastAck=168/nextSentPacket=408)
2004/11/30 15:50:07 client_ryzom_rd.exe DBG 2020 cdb_synchronised.cpp 167 : Update DB
2004/11/30 15:50:07 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 257 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:07 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 240 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:08 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 233 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:08 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 200 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:08 client_ryzom_rd.exe INF 2020 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 0)
2004/11/30 15:50:08 client_ryzom_rd.exe DBG 2020 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=409/lastAck=408/nextSentPacket=412)
2004/11/30 15:50:08 client_ryzom_rd.exe DBG 2020 cdb_synchronised.cpp 167 : Update DB
2004/11/30 15:50:08 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 235 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:08 client_ryzom_rd.exe INF 2020 ctrl_base_button.cpp 259 : clicked on ui:interface:inventory:header_opened:inv_select:tab2
2004/11/30 15:50:08 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 230 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:08 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 208 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:09 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 187 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:09 client_ryzom_rd.exe INF 2020 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 0)
2004/11/30 15:50:09 client_ryzom_rd.exe DBG 2020 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=413/lastAck=412/nextSentPacket=415)
2004/11/30 15:50:09 client_ryzom_rd.exe DBG 2020 cdb_synchronised.cpp 167 : Update DB
2004/11/30 15:50:09 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 161 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:09 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 210 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:09 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 226 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:09 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 197 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:09 client_ryzom_rd.exe INF 2020 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 0)
2004/11/30 15:50:09 client_ryzom_rd.exe DBG 2020 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=416/lastAck=415/nextSentPacket=419)
2004/11/30 15:50:09 client_ryzom_rd.exe DBG 2020 cdb_synchronised.cpp 167 : Update DB
2004/11/30 15:50:10 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 205 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:10 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 192 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:10 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 205 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:10 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 216 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:10 client_ryzom_rd.exe INF 2020 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 0)
2004/11/30 15:50:10 client_ryzom_rd.exe DBG 2020 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=421/lastAck=419/nextSentPacket=423)
2004/11/30 15:50:10 client_ryzom_rd.exe DBG 2020 cdb_synchronised.cpp 167 : Update DB
-------------------------------
User Crash Callback:
-------------------------------
UserId: 25156
ShardId: 3
Player Name: 'Fuzz'
UserPosition: 8743.20 -2979.50 -76.99
ViewPosition: 8743.20 -2979.50 -76.99
Time in game: 0h 2min 50sec
LocalTime: 2004/11/30 15:50:14
ServerTick: 45503927
ConnectState: Connected
LocalAddress: :1232 (211.28.81.89)
Language: English
ClientVersion: 1.2.0.800
PatchVersion: 00023
Client is online
Memory: 5600kB/511mB
Process Virtual Memory: 934mB
NeL Memory: 0B
OS: Microsoft Windows XP Service Pack 2 (Build 2600) (5.1 2600)
Processor: Intel(R) Pentium(R) 4 CPU 2.00GHz / x86 Family 15 Model 2 Stepping 4 / GenuineIntel / 2019MHz / 1 Processors found
CPUID: 3febfbff
HT: YES
CpuMask: 1
NeL3D: OpenGL / NVIDIA Corporation / GeForce3/AGP/SSE2 / 1.5.1
3DCard: NVIDIA GeForce3, version 6.1.7.7
Sound mixer:
Playing sources: 27
Available tracks: 22
Used tracks: 10
Muted sources: 0
Sources waiting for play: 0
HighestPri: 0 / 2
HighPri: 0 / 4
MidPri: 10 / 6
LowPri: 0 / 8
FreeTracks: 22 / 32
Average update time: 0.000407 msec
Average create time: 0.000001 msec
Estimated CPU: 0.000377%%
Sound driver:
FMod Driver
3d hw buffers: 32
2d hw buffers: 32
-------------------------------
*Note: I did try to submit through in-game channels, but ATS has no Customer Support. I did try posting in the ATS forums also, but posts still don't come through there.
Here is the most recent text dump:
Access Violation exception generated at 0x5D8DD1, thread attempts to read at <NULL>.
The thread attempted to read from or write to a virtual address for which it does not have the appropriate access.
-------------------------------
Log with no filter:
-------------------------------
2004/11/30 15:50:05 client_ryzom_rd.exe INF 2020 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 1)
2004/11/30 15:50:05 client_ryzom_rd.exe DBG 2020 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 1), 1 actions (ReceivedAck=397/lastAck=395/nextSentPacket=399)
2004/11/30 15:50:05 client_ryzom_rd.exe DBG 2020 cdb_synchronised.cpp 167 : Update DB
2004/11/30 15:50:05 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 214 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:05 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 243 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:06 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 145 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:06 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 243 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:06 client_ryzom_rd.exe INF 2020 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 1)
2004/11/30 15:50:06 client_ryzom_rd.exe DBG 2020 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 1), 1 actions (ReceivedAck=400/lastAck=399/nextSentPacket=403)
2004/11/30 15:50:06 client_ryzom_rd.exe DBG 2020 cdb_synchronised.cpp 167 : Update DB
2004/11/30 15:50:06 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 207 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:06 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 167 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:06 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 243 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:06 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 298 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:06 client_ryzom_rd.exe INF 2020 impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=99) at level 2 (channel 1)
2004/11/30 15:50:06 client_ryzom_rd.exe DBG 2020 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 1), 1 actions (discarded) (ReceivedAck=402/lastAck=403/nextSentPacket=405)
2004/11/30 15:50:07 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 226 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:07 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 216 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:07 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 211 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:07 client_ryzom_rd.exe INF 2020 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 0)
2004/11/30 15:50:07 client_ryzom_rd.exe DBG 2020 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=405/lastAck=168/nextSentPacket=408)
2004/11/30 15:50:07 client_ryzom_rd.exe DBG 2020 cdb_synchronised.cpp 167 : Update DB
2004/11/30 15:50:07 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 257 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:07 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 240 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:08 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 233 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:08 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 200 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:08 client_ryzom_rd.exe INF 2020 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 0)
2004/11/30 15:50:08 client_ryzom_rd.exe DBG 2020 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=409/lastAck=408/nextSentPacket=412)
2004/11/30 15:50:08 client_ryzom_rd.exe DBG 2020 cdb_synchronised.cpp 167 : Update DB
2004/11/30 15:50:08 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 235 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:08 client_ryzom_rd.exe INF 2020 ctrl_base_button.cpp 259 : clicked on ui:interface:inventory:header_opened:inv_select:tab2
2004/11/30 15:50:08 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 230 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:08 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 208 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:09 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 187 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:09 client_ryzom_rd.exe INF 2020 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 0)
2004/11/30 15:50:09 client_ryzom_rd.exe DBG 2020 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=413/lastAck=412/nextSentPacket=415)
2004/11/30 15:50:09 client_ryzom_rd.exe DBG 2020 cdb_synchronised.cpp 167 : Update DB
2004/11/30 15:50:09 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 161 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:09 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 210 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:09 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 226 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:09 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 197 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:09 client_ryzom_rd.exe INF 2020 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 0)
2004/11/30 15:50:09 client_ryzom_rd.exe DBG 2020 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=416/lastAck=415/nextSentPacket=419)
2004/11/30 15:50:09 client_ryzom_rd.exe DBG 2020 cdb_synchronised.cpp 167 : Update DB
2004/11/30 15:50:10 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 205 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:10 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 192 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:10 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 205 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:10 client_ryzom_rd.exe DBG 2020 udp_sock.cpp 174 : LNETL0: Socket 120 received 216 bytes from peer 213.208.119.147:47851 (213.208.119.147)
2004/11/30 15:50:10 client_ryzom_rd.exe INF 2020 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 2 (channel 0)
2004/11/30 15:50:10 client_ryzom_rd.exe DBG 2020 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=421/lastAck=419/nextSentPacket=423)
2004/11/30 15:50:10 client_ryzom_rd.exe DBG 2020 cdb_synchronised.cpp 167 : Update DB
-------------------------------
User Crash Callback:
-------------------------------
UserId: 25156
ShardId: 3
Player Name: 'Fuzz'
UserPosition: 8743.20 -2979.50 -76.99
ViewPosition: 8743.20 -2979.50 -76.99
Time in game: 0h 2min 50sec
LocalTime: 2004/11/30 15:50:14
ServerTick: 45503927
ConnectState: Connected
LocalAddress: :1232 (211.28.81.89)
Language: English
ClientVersion: 1.2.0.800
PatchVersion: 00023
Client is online
Memory: 5600kB/511mB
Process Virtual Memory: 934mB
NeL Memory: 0B
OS: Microsoft Windows XP Service Pack 2 (Build 2600) (5.1 2600)
Processor: Intel(R) Pentium(R) 4 CPU 2.00GHz / x86 Family 15 Model 2 Stepping 4 / GenuineIntel / 2019MHz / 1 Processors found
CPUID: 3febfbff
HT: YES
CpuMask: 1
NeL3D: OpenGL / NVIDIA Corporation / GeForce3/AGP/SSE2 / 1.5.1
3DCard: NVIDIA GeForce3, version 6.1.7.7
Sound mixer:
Playing sources: 27
Available tracks: 22
Used tracks: 10
Muted sources: 0
Sources waiting for play: 0
HighestPri: 0 / 2
HighPri: 0 / 4
MidPri: 10 / 6
LowPri: 0 / 8
FreeTracks: 22 / 32
Average update time: 0.000407 msec
Average create time: 0.000001 msec
Estimated CPU: 0.000377%%
Sound driver:
FMod Driver
3d hw buffers: 32
2d hw buffers: 32
-------------------------------
*Note: I did try to submit through in-game channels, but ATS has no Customer Support. I did try posting in the ATS forums also, but posts still don't come through there.