Page 1 of 2

Re: Cannot Register for an Account

Posted: Thu Sep 23, 2004 6:03 pm
by Satchi
Unregistered wrote:So after all the distribution delays, I finally get the game. I go to register for my account and it wont accept my address. It says my street address is invalid. OK, so I try my parent's address. It says that is invalid.

Is there some kind of magic to actually registering the account that I am missing?

Please email billing support... Please contact the correct billing address for the community you wish to be in.

fr = france
de = germany (deutschland)
na = north america
ee = euro english

billing-na@ryzom.com
billing-fr@ryzom.com
billing-ee@ryzom.com
billing-de@ryzom.com

This address problem doesn't sound right. Please email them as soon as possible.

thanks,

Re: Cannot Register for an Account

Posted: Thu Sep 23, 2004 7:05 pm
by dam23
Unregistered wrote:So after all the distribution delays, I finally get the game. I go to register for my account and it wont accept my address. It says my street address is invalid. OK, so I try my parent's address. It says that is invalid.

Is there some kind of magic to actually registering the account that I am missing?
You'll want to NOT use special (à é ç è ...) characters, only regular ones

Re: Cannot Register for an Account

Posted: Thu Sep 23, 2004 9:07 pm
by cerest
Also, the system doesn't like Dr. or Ave. or any of those abbriviations. Try taking it out and it should work just fine.