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Game crashed this morning out of blue, cannot get in game

Posted: Tue Apr 07, 2009 1:24 pm
by rob16299
Game has worked fine for months, all of sudden this morning

Maybe the servers are down?

A fatal error occurs. The program must quit
ProcName: client_ryzom_rd.exe
Date: 2009/04/07 09:23:05
File: R:\code\nel\include\nel/georges/load_form.h
Line: 218
FuncName: loadForm
Reason: loadForm(): Exception during reading the packed file and can't reconstruct them (stream does not contain at least 812673346 bytes for check)
-------------------------------

Log with no filter:
-------------------------------
2009/04/07 09:23:00 client_ryzom_rd.exe INF dc0 login_patch.cpp 718 : Version Found : 507
2009/04/07 09:23:00 client_ryzom_rd.exe INF dc0 login_patch.cpp 718 : Checking File r2_misc.bnp
2009/04/07 09:23:00 client_ryzom_rd.exe INF dc0 login_patch.cpp 718 : Version Found : 607
2009/04/07 09:23:00 client_ryzom_rd.exe INF dc0 login_patch.cpp 718 : Checking File examples.bnp
2009/04/07 09:23:00 client_ryzom_rd.exe INF dc0 login_patch.cpp 718 : Version Found : 622
2009/04/07 09:23:00 client_ryzom_rd.exe INF dc0 login_patch.cpp 718 : Checking File user.bnp
2009/04/07 09:23:00 client_ryzom_rd.exe INF dc0 login_patch.cpp 718 : Version Found : 550
2009/04/07 09:23:00 client_ryzom_rd.exe INF dc0 login_patch.cpp 718 : Checking inside BNP : cfg.bnp
2009/04/07 09:23:00 client_ryzom_rd.exe INF dc0 login_patch.cpp 718 : Checking inside BNP : exedll.bnp
2009/04/07 09:23:01 client_ryzom_rd.exe INF dc0 login_patch.cpp 718 : Checking inside BNP : fonts.bnp
2009/04/07 09:23:01 client_ryzom_rd.exe INF dc0 login_patch.cpp 718 : Checking inside BNP : packedsheets.bnp
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 login.cpp 1785 : CAHAcceptEula called
2009/04/07 09:23:03 client_ryzom_rd.exe WRN dc0 path.cpp 2400 : PATH: Can't delete file 'show_eula': (errno 2) No such file or directory
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 login.cpp 1430 : ConnectToShard called
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 interface_parser.cpp 3891 : 0 seconds for removeAllLinks
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 interface_parser.cpp 3894 : 0 seconds for removeAllOptions
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 interface_parser.cpp 3897 : 0 seconds for removeAllProcedures
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 interface_parser.cpp 3900 : 0 seconds for removeAllDefines
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 interface_parser.cpp 3903 : 0 seconds for removeAllTemplates
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 interface_parser.cpp 3906 : 0 seconds for removeAllAnims
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 interface_parser.cpp 3872 : 0 seconds for all unlinkAllContainers
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 interface_parser.cpp 3882 : 0 seconds for all delete _MasterGroups
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 interface_parser.cpp 3909 : 0 seconds for removeAllMasterGroups
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 client.cpp 506 : Login of Ryzom success
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 client.cpp 509 : Post-Login Init of Ryzom...
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 init.cpp 1170 : PROFILE: 0 seconds (0 total) for Initializing network
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 init.cpp 1184 : PROFILE: 0 seconds (0 total) for Initializing chat manager
2009/04/07 09:23:03 client_ryzom_rd.exe WRN dc0 ligo_config.cpp 551 : Can't open the file for reading.
2009/04/07 09:23:03 client_ryzom_rd.exe WRN dc0 init.cpp 1196 : Can't load primitive class file
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 init.cpp 1201 : PROFILE: 0 seconds (0 total) for Initializing primitive classes
2009/04/07 09:23:03 client_ryzom_rd.exe DBG dc0 audio_mixer_user.cpp 332 : AM: Init...
2009/04/07 09:23:03 client_ryzom_rd.exe DBG dc0 dynloadlib.cpp 211 : Loading dynamic library 'nel_drv_fmod_win_r.dll'
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 sound_driver_fmod.cpp 218 : FMod Hardware Support: 32 2D channels, 32 3D channels, 64 Total Channels
2009/04/07 09:23:03 client_ryzom_rd.exe WRN dc0 audio_mixer_user.cpp 387 : AM: OptionManualRolloff not available, manualRolloff = false
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 load_form.h 885 : loadForm(): Loading packed file 'sounds.packed_sheets'
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 load_form.h 957 : Don't update the packed sheet with real sheet
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 audio_mixer_user.cpp 507 : AM: Initialized audio mixer with 32 voices, WITHOUT EAX and with 16 bits PCM sample source.
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 load_form.h 885 : loadForm(): Loading packed file 'user_var_binding.packed_sheets'
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 load_form.h 957 : Don't update the packed sheet with real sheet
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 load_form.h 885 : loadForm(): Loading packed file 'sound_groups.packed_sheets'
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 load_form.h 957 : Don't update the packed sheet with real sheet
2009/04/07 09:23:03 client_ryzom_rd.exe INF dc0 clustered_sound.cpp 221 : CClusteredSound::update : no scene specified !
2009/04/07 09:23:04 client_ryzom_rd.exe INF dc0 path.cpp 1562 : PATH: Number of file : 86737
2009/04/07 09:23:04 client_ryzom_rd.exe INF dc0 path.cpp 1564 : PATH: Number of different extension : 56
2009/04/07 09:23:04 client_ryzom_rd.exe INF dc0 path.cpp 1566 : PATH: Number of different path : 218
2009/04/07 09:23:04 client_ryzom_rd.exe INF dc0 init.cpp 1261 : PROFILE: 1 seconds (1 total) for Initializing sound manager
2009/04/07 09:23:04 client_ryzom_rd.exe DBG dc0 sheet_id.cpp 159 : Loading sheet_id.bin
2009/04/07 09:23:04 client_ryzom_rd.exe DBG dc0 sheet_id.cpp 281 : Finished loading sheet_id.bin: 123787 entries read
2009/04/07 09:23:04 client_ryzom_rd.exe INF dc0 load_form.h 161 : loadForm(): Loading packed file 'data/creature.packed_sheets'
2009/04/07 09:23:05 client_ryzom_rd.exe INF dc0 common.cpp 550 : Exception will be launched: stream does not contain at least 812673346 bytes for check
2009/04/07 09:23:05 client_ryzom_rd.exe ERR dc0 load_form.h 218 : loadForm(): Exception during reading the packed file and can't reconstruct them (stream does not contain at least 812673346 bytes for check)
-------------------------------
User Crash Callback:
-------------------------------
UserId: 4294967295
HomeId: 0
ShardId: 0
On a Mainland Shard
Application: ryzom_live
No user entity informations
ViewPosition: 0.00 0.00 0.00
Time in game: 41h 9min 45sec
LocalTime: 2009/04/07 09:23:05
ServerTick: 0
ConnectState: NotInitialised
LocalAddress: :0 (0.0.0.0)
Language: English
ClientVersion: 1.4.0
PatchVersion: 641
Client is online
NumServerHOP: 0
NumFarTP: 0
NumReselectPerso: 0
Connection Events:
Memory: 1207MB/2044MB
Process Virtual Memory: 296MB
OS: Microsoft Windows 7 Ultimate Edition 32-bit (Build 7022) (6.1 7022)
Processor: Intel(R) Pentium(R) D CPU 2.66GHz / x86 Family 15 Model 4 Stepping 7 / GenuineIntel / 2660MHz / 2 Processors found
CPUID: bfebfbff
HT: YES
CpuMask: 1
NeL3D: Direct3d / nvd3dum.dll / NVIDIA GeForce 8600 GT (Prerelease - WDDM 1.1) / \\.\DISPLAY2 / driver version : 8.15.11.8171
3DCard: NVIDIA GeForce 8600 GT (Prerelease - WDDM 1.1) , version 8.15.11.8171
Sound mixer:
Playing sources: 0
Available tracks: 32
Used tracks: 0
Muted sources: 0
Sources waiting for play: 0
HighestPri: 0 / 2
HighPri: 0 / 4
MidPri: 0 / 6
LowPri: 0 / 8
FreeTracks: 32 / 32
Average update time: 0.000000 msec
Average create time: 0.000000 msec
Estimated CPU: 0.000473%%
Sound driver:
FMod Driver
3d hw buffers: 32
2d hw buffers: 32
-------------------------------

Repairing does not fix this issue

Re: Game crashed this morning out of blue, cannot get in game

Posted: Tue Apr 07, 2009 1:42 pm
by ulukyn
Some files seem corrupt.

Re-install Ryzom certainly correct the problem.