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lost login name
Posted: Tue Aug 26, 2008 3:39 am
by ampex
Hello who do i talk to about a account i had 2 years ago here. and i cant remember the login and password for it. Is there something i can do.
Re: lost login name
Posted: Wed Aug 27, 2008 1:27 pm
by friskle
Exactly the same thing i want to know also, trie mailing, but to avail...yet.
Re: lost login name
Posted: Tue Sep 02, 2008 4:16 pm
by pepcfreak
I also need to know the same thing. If i had the username i would be able to login as i would know the PW.
Re: lost login name
Posted: Tue Sep 02, 2008 5:33 pm
by boroshi
Email
support-ee@ryzom.com, PM me on the forums, or send an ingame ticket with an explanation of the issue and the following information :
* Account name
* Full real name of account holder
* Email address the account is registered to
* Date of birth of the account holder
* Address of account holder
* Characters on the account (if known)
Do not post the information here on the forums !
[ Edit : You can also get support in French by emailing
support-fr@ryzom.com or in German by emailing
support-de@ryzom.com ]
Re: lost login name
Posted: Tue Sep 02, 2008 10:50 pm
by pepcfreak
we are unable to send you a pm due to the free trial account.
Re: lost login name
Posted: Mon Sep 15, 2008 8:07 pm
by maccer16
did you send them a alt e-mail adress so they can send contact you in as they cant send through a pm because of your trail account