Ryzom

Password recovery form lokks like not working. Filled the form with login and email and no mail with new password still.
Thanks gods my old password works.
Know a guildie who can't return cause he forgot password and can't recover it.

Fix this.

akovylin wrote:Password recovery form lokks like not working. Filled the form with login and email and no mail with new password still.
Thanks gods my old password works.
Know a guildie who can't return cause he forgot password and can't recover it.

Fix this.

Some ISPs and freemailers seem to be automatically marking emails from our system as "spam" - ask your friend to check their spam filters and spam folders, and if they still can't find what they're looking for, email support-ee@ryzom.com and we can change their email to a different domain.

I want to mention again situation - I have clicked "Lost password" link, filled form, got message that new password was send with verification link and got no mail. I get every mail from ryzom without problems. I've checked folder with spam filtered by my provider - no mail there too.

I suppose that it was not send atall. If u will say address (mail and address of mail server u use) from wich that service of password recovery sends mails I can contact my mail provider with questions to findout more about this situation.

I will pass your reply to my frined, thank you for trying to help.