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Need a proper Subscription....

Posted: Tue Aug 12, 2008 3:09 pm
by gillest63
I get the right password on Gillest but I get the following message:

[quote]

Error: your account needs a proper subscription to connect (3011)
[(client application: ryzom_live domain: ryzom_live)]

[end quote]

That is for my Gillest account that was using a credit card, on the other side I can log the game on Gillest63 which was on free trial.....

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Edit; I think I may not have read the last news enough :(
Active account as already as free trial but not the unsubscribed account at time when billing stopped :)

So Gillest may be in next wave hopefully...........
On the other side my free trial account has logged easy and the fix worked like a charm :)

Re: Need a proper Subscription....

Posted: Sun Aug 17, 2008 3:36 pm
by knijntje
I feel your pain, I'm in the same situation and to make matters worse my trial char had allready hit the cap before the severs went down so now I'm doomed to terrorize Uni with bad advise and poor jokes :P

Re: Need a proper Subscription....

Posted: Tue Aug 19, 2008 9:47 pm
by frostshox
I've got the same problem as gillest, but the odd thing is, my account was working yesterday and today until this evening when I tried to login. It has me pretty confused. If anyone knows what's going on, I'd be grateful. Maybe they're doing some restoration/maintenance on the toon database? I don't know.