Locked account question
Posted: Fri Jun 27, 2008 6:30 pm
Hi everyone,
I happen to have this account (free) and another account that was a paid account. This account seems to let me into the forums with any trouble, however my other account lets me log in and then says it is disabled. I believe that last November (2007) my paid account was locked due to non-payment, maybe since we couldn't pay the fee? My credit card had expired and I could not update it.
I have used the "Contact Us" link at the bottom of the page to ask how I can get my Paid account back in good standing, but I fear that the message may have gone into the abyss.
I am happy to pay any back fees that may be required to re-enable my account.
Is there any information yet regarding who we can contact for help? I realize that there probably is not, but I thought it wouldn't hurt to ask.
Thank you for your time.
I happen to have this account (free) and another account that was a paid account. This account seems to let me into the forums with any trouble, however my other account lets me log in and then says it is disabled. I believe that last November (2007) my paid account was locked due to non-payment, maybe since we couldn't pay the fee? My credit card had expired and I could not update it.
I have used the "Contact Us" link at the bottom of the page to ask how I can get my Paid account back in good standing, but I fear that the message may have gone into the abyss.
I am happy to pay any back fees that may be required to re-enable my account.
Is there any information yet regarding who we can contact for help? I realize that there probably is not, but I thought it wouldn't hurt to ask.
Thank you for your time.