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Problem with Ryzom Downloder on Vista

Posted: Sun Aug 26, 2007 7:03 pm
by gozlen
I can't get the downloder to work on vista ultimate. I gave the program all the permissions, ran it as admintried it from documents and disabled my firewall and nothing seems to make any difference.

I start Rysom downloader up and I get the error:

"Error impossible to load version infos. Please make sure your internet connection is opperating correctly"

Does anyone have any ideas?

Re: Problem with Ryzom Downloder on Vista

Posted: Mon Aug 27, 2007 3:09 am
by daestny
gozlen wrote:I can't get the downloder to work on vista ultimate. I gave the program all the permissions, ran it as admintried it from documents and disabled my firewall and nothing seems to make any difference.

I start Rysom downloader up and I get the error:

"Error impossible to load version infos. Please make sure your internet connection is opperating correctly"

Does anyone have any ideas?
Please ensure that port 40916 is open, this is the port to download version infos.

Also verify/edit these lines in the client_default.cfg :

StartupHost = "rslogin.juk.shards.nevrax.com:40916";
PatchServer="http://dl1.gfsrv.net:40916/patch_live";
InstallWebPage = "http://dl1.gfsrv.net:40916/installer/";

Re: Problem with Ryzom Downloder on Vista

Posted: Mon Aug 27, 2007 4:14 am
by vguerin
Are you upgrading from a recent version or reinstalling from older version ?

Other have had success with moving some game files to the documents folders, but this comp runs Vista off a forum download without a problem.

Re: Problem with Ryzom Downloder on Vista

Posted: Wed Aug 29, 2007 4:31 am
by gozlen
I'm installing from a new version
I verified the lines
and port 40916 is open

I tried it from the Documents flder, and it got farther, but it stalled at like 18% or something....

Re: Problem with Ryzom Downloder on Vista

Posted: Wed Aug 29, 2007 4:58 am
by daestny
gozlen wrote:I'm installing from a new version
I verified the lines
and port 40916 is open

I tried it from the Documents flder, and it got farther, but it stalled at like 18% or something....
Try editing your hosts file and adding this line (to the end):
91.121.7.176 dl1.gfsrv.net



Vista users have to get around additional security when editing the hosts file. This link is a good reference.

Re: Problem with Ryzom Downloder on Vista

Posted: Thu Aug 30, 2007 12:19 am
by gozlen
I don't know if it works because now I'm back to: "Error impossible to load version infos. Please make sure your internet connection is opperating correctly"

WTF?!

Re: Problem with Ryzom Downloder on Vista

Posted: Thu Aug 30, 2007 7:35 am
by blaah
gozlen wrote:I don't know if it works because now I'm back to: "Error impossible to load version infos. Please make sure your internet connection is opperating correctly"

WTF?!
try these:
http://rslogin.juk.shards.nevrax.com:40916/login2/client_install.php?cmd=get_patch_url&lang=en&domain=ryzom_live
http://dl1.gfsrv.net:40916/patch_live/ryzom_live.version
these are the files Ryzom (installer and game) tries to open and both could give that error.
first should give you something like this

Code: Select all

<version serverPath="http://dl1.gfsrv.net:40916/patch_live">
</version>
(browser shows blank page most likely, you need to view page source)
and second something like

Code: Select all

637 v1.637

also, if you did modifications to hosts file make sure you didnt made error in IP address or remove it completely.
.. and check and recheck you firewalls (one in windows, one in router)

Re: Problem with Ryzom Downloder on Vista

Posted: Fri Aug 31, 2007 1:28 am
by gozlen
blaah wrote:try these:
http://rslogin.juk.shards.nevrax.com:40916/login2/client_install.php?cmd=get_patch_url&lang=en&domain=ryzom_live
http://dl1.gfsrv.net:40916/patch_live/ryzom_live.version
these are the files Ryzom (installer and game) tries to open and both could give that error.
... so what do I do with these?

Re: Problem with Ryzom Downloder on Vista

Posted: Fri Aug 31, 2007 2:45 pm
by blaah
gozlen wrote:... so what do I do with these?
ehh... ignore them.

things to check:
  1. is you windows firewall blocking ryzom access ?
  2. if you have any other firewall in windows (zonealarm, whatever they called), is that blocking ryzom internet access ?
  3. if you have router, does that block internet access ?
  4. check that you do not have dl1.gfsrv.net line in your hosts file
  5. can you check without router, does Ryzom work then ?
  6. can you check with other computer, does Ryzom work there?
  7. have you tried klients ?
if all answers are "no" and Ryzom still dont work, then Ryzom does not work in your software/hardware/isp setup.

Re: Problem with Ryzom Downloder on Vista

Posted: Sun Oct 07, 2007 1:16 am
by gozlen
Yah I downloaded the instal file from somewhere and the client seems to work, but I am unable to connect. Could it be that I am on a university network? I can play guildwars perfectly fine