Error with downloading game

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rsbrash
Posts: 3
Joined: Fri May 11, 2007 5:27 pm

Error with downloading game

Post by rsbrash »

I downloaded the client from the main site but when I run the client/downloader I am getting a message as follows:

There has been an error downloading one of the Ryzom installation files. Please make sure that you have sufficient disk space and that your internet connection is operating correctly.

I have 10GB of available space and a healthy working internet connection. Anyone else have this problem or a fix perhaps? I tried both links from the main page and both gave the same results after downloading and running. I have not done the BitTorrent download as it is very time consuming. Thanks in advance.
strik767
Posts: 3
Joined: Tue Aug 22, 2006 10:42 pm

Re: Error with downloading game

Post by strik767 »

I'm having the same problem, can't find a way to fix it either...
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daestny
Posts: 180
Joined: Mon Mar 12, 2007 2:56 pm

Re: Error with downloading game

Post by daestny »

rsbrash wrote:I downloaded the client from the main site but when I run the client/downloader I am getting a message as follows:

There has been an error downloading one of the Ryzom installation files. Please make sure that you have sufficient disk space and that your internet connection is operating correctly.

I have 10GB of available space and a healthy working internet connection. Anyone else have this problem or a fix perhaps? I tried both links from the main page and both gave the same results after downloading and running. I have not done the BitTorrent download as it is very time consuming. Thanks in advance.
By any chance are you running windows Vista? If you are running Vista, put the installer in your My Programs folder, in your Documents.

If you are not running Vista try saving the installer on the same drive or partition that you plan on installing Ryzom.
Daestny
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rsbrash
Posts: 3
Joined: Fri May 11, 2007 5:27 pm

Re: Error with downloading game

Post by rsbrash »

No I am running XP Home and saved the installer to the same drive in the My Docs folder.
rsbrash
Posts: 3
Joined: Fri May 11, 2007 5:27 pm

Re: Error with downloading game

Post by rsbrash »

No I am running XP Home and saved the installer to the same drive in the My Docs folder.
1xnay
Posts: 1
Joined: Sat May 12, 2007 10:26 am

Re: Error with downloading game

Post by 1xnay »

I'm seeing the exact same problem with XP Pro, 20+ GB of disk space available and a fully functional cable internet connection. I'm installing to
C:\Program Files\Ryzom, which is also where I put the installer/downloader which I've attempted using from both links.

Even after I've completely uninstalled and restarted to be sure that it's starting the process again rather than just picking up where it left off last time.

This game looks really cool, I'd love to check it out. Any suggestions would be greatly appreciated!
flat75
Posts: 65
Joined: Wed Dec 20, 2006 6:25 pm

Re: Error with downloading game

Post by flat75 »

I had the same problem on GF's machine. Moved my installation there - that was the ONLY way the problem could be solved - which originated from a repeated patch - which failed.

Right now, there was no way it could be installed again, other then copying a working installation over her machine.

I think this issue should be handled out asap.
Wylan
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danlufan
Posts: 274
Joined: Sun Mar 19, 2006 3:47 pm

Re: Error with downloading game

Post by danlufan »

start in safe mode
go to run
type %temp%
delete the contents of the folder

Try this :)
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koena
Posts: 1
Joined: Mon May 14, 2007 11:14 am

Re: Error with downloading game

Post by koena »

danlufan wrote:start in safe mode
go to run
type %temp%
delete the contents of the folder

Try this :)
not working

I have enough disc space; windows XP; no problems with connection;
and THE SAME ISSUE.
wanwo07
Posts: 6
Joined: Mon May 14, 2007 12:46 pm

Re: Error with downloading game

Post by wanwo07 »

Same problem here. Maybe server issues atm?
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