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Account subscription, payment and unsubscribing...

Posted: Sat Apr 07, 2007 7:11 pm
by drachle
I have paid already, using a credit card, for a year subscription but would like it to stop after that period. If i cancel my subscription from my personal account page now will I still be able to play for a year or will it automatically stop my game time now. I know it shouldn't be a problem and should obviously work as I intend it to but will that be the case?

I need confirmation before I do so. I don't like the automatic renewels and would love to have more control on my subscription as I often have a few months where I can't play and hence prefer not to pay during that time.

Cheers!

Re: Account subscription, payment and unsubscribing...

Posted: Sun Apr 08, 2007 2:59 am
by tydamus
Greetings!

If you choose to terminate your subscription, your next payment will be cancelled. Therefore, you'll have until your current plan runs out.

Regards,

Re: Account subscription, payment and unsubscribing...

Posted: Mon Apr 16, 2007 7:11 pm
by 01072007
Hi. I uppcraited my accaunt 4 days ago and activeited today It sayes 16 april to 16 july but my caractre isnt getting expirience or enithing. It like its not uppcraited. What is going on????

Re: Account subscription, payment and unsubscribing...

Posted: Mon Apr 16, 2007 7:37 pm
by vguerin
01072007 wrote:Hi. I uppcraited my accaunt 4 days ago and activeited today It sayes 16 april to 16 july but my caractre isnt getting expirience or enithing. It like its not uppcraited. What is going on????
Instead of hijacking someone else thread, you should go back to the thread you posted in originally. The CSR team responded there and you have not followed up...

http://forums.ryzom.com/forum/showthread.php?t=29608