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cancel subscription
Posted: Sat Mar 31, 2007 10:48 pm
by tuutob
Due to connection problems, I must leave Ryzom.
I can;t find how to cancel subscription on the account page, can someone tell me?
Thanks!
Re: cancel subscription
Posted: Sat Mar 31, 2007 10:54 pm
by kaetemi
Re: cancel subscription
Posted: Sat Mar 31, 2007 11:20 pm
by tydamus
Hello there, Tuutob!
In order to cancel your account, please visit the account profile page
here. Once there, fill in your account details, and click on the Edit Personal Information link. At the very bottom you should find a check-box to cancel your account.
Hope to see you again on Atys!
Best regards,
Re: cancel subscription
Posted: Sun Apr 01, 2007 4:23 pm
by beaut666
If you must cancel your subscription, it is possible to make another one to keep a character on Silan. Playing on the starter island is unlimited, and that way you can still be involved when you are able to connect.
If you need help with connecting, like you are having problems with your internet or routers or soemthing, maybe we can help?
Either way good luck and see you again hopefully!
Beau
Re: cancel subscription
Posted: Fri Apr 27, 2007 7:06 pm
by mariann
If it is connection problems, try dial-up. I have a 56K modem and the game runs quite well without many lags. However, this being said I am unable to use Ventrilo, while playing, I just type fast.
Re: cancel subscription
Posted: Wed May 09, 2007 11:02 pm
by roles3
I'm having the same trouble with cancelling the subscription actually (decided to quit awhile ago) I'm not sure whether the thing has gone through or not it just flips me to the customer support message and only has the back button on it, mind explaining what's going on o_0
Edit: Nevermind fixed it
Re: cancel subscription
Posted: Thu May 10, 2007 8:45 pm
by breadmix
Same here and funny thing is i NEVER used a reacuring payment.
I payed 1 month back in november just before they gone bankrupt.
Yesterday i got a message from my bank saying i need to pay 125 euro's.
I look at my creditcard details and them morons have been belling me everymonth since starting 2007.
Since Gamefroce took over they just gave everyone a FREE change to REACURING payment plan or somthing to make some more cash ?
Re: cancel subscription
Posted: Thu May 10, 2007 9:22 pm
by blaah
breadmix wrote:Same here and funny thing is i NEVER used a reacuring payment.
dont know how it was before, but now if you subscribe, you cant make one time payment. it's 1, 3 or 6 months only.
and yes, subscribtions automatically resumed when gameforge took over.
Since Gamefroce took over they just gave everyone a FREE change to REACURING payment plan or somthing to make some more cash ?
you should get contact with
support-ee@ryzom.com instead flaming in forum.