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Change Subscription Length?

Posted: Sun Feb 04, 2007 4:38 pm
by shahanna
I've been using PayByCash, since my card has France as a blocked country. Is there any way to change my subscription length? I currently have a one-month non renewing subscription, and would like to change that to at least a three month subscription, but can't see any way to do so.

Re: Change Subscription Length?

Posted: Sun Feb 04, 2007 6:06 pm
by sprite
As far as I know, PayByCash only allows 1 month subscriptions :(

Re: Change Subscription Length?

Posted: Sun Feb 04, 2007 6:15 pm
by shahanna
And now, since I went in to look at the PayByCash, to see if there was anything I could change there, the site tells me I have a transaction pending. I cleared my cache and cookies, but no luck. I love the game, but the subscription process has been troublesome twice in the two times I've gone to pay.

Re: Change Subscription Length?

Posted: Mon Feb 05, 2007 2:36 pm
by tydamus
Greetings. Please email the billing team at support-ee@ryzom.com with as much info about your problem as possible.

Sorry for the inconvenience.