Access Violation before Login
Posted: Mon Jan 22, 2007 1:27 am
Hi,
I just downloaded the free trial installation program. Everything installed fine but when I try to run Ryzom I get an Access Violation before any splash screens come up much less any login screens. I then ran memtest, everything checked ok, I removed old nVidia drivers, installed the newest 93.xx nVidia drivers, installed the newest DirectX drivers, and each time I still get the same error.
I also tried changing the display settings in the configuration program, no luck. Below is the error log. Please let me know what to do next...
------------------------
Access Violation exception generated at 0x5BF57C, thread attempts to read at 0x1649000.
The thread attempted to read from or write to a virtual address for which it does not have the appropriate access.
-------------------------------
Log with no filter:
-------------------------------
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c big_file.cpp 103 : CBigFile::add : bigfile zorai_island_pacs.bnp already added.
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1245 : PATH: CPath::addSearchBigFile(data/zorai_island_pacs.bnp, 0, 0): can't add the big file
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c big_file.cpp 103 : CBigFile::add : bigfile zorai_island_zones.bnp already added.
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1245 : PATH: CPath::addSearchBigFile(data/zorai_island_zones.bnp, 0, 0): can't add the big file
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c big_file.cpp 103 : CBigFile::add : bigfile zorai_lightmaps.bnp already added.
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1245 : PATH: CPath::addSearchBigFile(data/zorai_lightmaps.bnp, 0, 0): can't add the big file
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c big_file.cpp 103 : CBigFile::add : bigfile zorai_maps.bnp already added.
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1245 : PATH: CPath::addSearchBigFile(data/zorai_maps.bnp, 0, 0): can't add the big file
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c big_file.cpp 103 : CBigFile::add : bigfile zorai_pacs.bnp already added.
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1245 : PATH: CPath::addSearchBigFile(data/zorai_pacs.bnp, 0, 0): can't add the big file
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c big_file.cpp 103 : CBigFile::add : bigfile zorai_shapes.bnp already added.
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1245 : PATH: CPath::addSearchBigFile(data/zorai_shapes.bnp, 0, 0): can't add the big file
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c big_file.cpp 103 : CBigFile::add : bigfile zorai_zones.bnp already added.
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1245 : PATH: CPath::addSearchBigFile(data/zorai_zones.bnp, 0, 0): can't add the big file
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1296 : PATH: CPath::insertFileInMap(n019003l.afm, data/fonts/n019003l.afm, 0, afm): already inserted from 'data/', skip it
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1296 : PATH: CPath::insertFileInMap(n019003l.pfb, data/fonts/n019003l.pfb, 0, pfb): already inserted from 'data/', skip it
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1296 : PATH: CPath::insertFileInMap(n019003l.pfm, data/fonts/n019003l.pfm, 0, pfm): already inserted from 'data/', skip it
2007/01/21 18:19:07 client_ryzom_rd.exe INF 53c path.cpp 918 : PATH: CPath::addSearchPath(data_common/, recursive, not alternative): 'data_common/' is not a directory, I'll call addSearchFile()
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1056 : PATH: CPath::addSearchFile(data_common/, 0, ''): 'data_common/' is not found, skip it (current dir is 'C:/Program Files/Ryzom'
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 504 : PATH: CPath::lookup(remap_files.csv): file not found
2007/01/21 18:19:07 client_ryzom_rd.exe INF 53c path.cpp 918 : PATH: CPath::addSearchPath(data_leveldesign/leveldesign/Game_Elem, not recursive, not alternative): 'data_leveldesign/leveldesign/Game_Elem' is not a directory, I'll call addSearchFile()
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1056 : PATH: CPath::addSearchFile(data_leveldesign/leveldesign/Game_Elem, 0, ''): 'data_leveldesign/leveldesign/Game_Elem' is not found, skip it (current dir is 'C:/Program Files/Ryzom'
2007/01/21 18:19:07 client_ryzom_rd.exe INF 53c init.cpp 882 : PROFILE: 0 seconds for Add search paths Data
2007/01/21 18:19:07 client_ryzom_rd.exe INF 53c init.cpp 888 : PROFILE: 2 seconds for prelogInit
2007/01/21 18:19:07 client_ryzom_rd.exe INF 53c client.cpp 472 : Pre-Login Init of Ryzom success
2007/01/21 18:19:07 client_ryzom_rd.exe INF 53c client.cpp 475 : Login of Ryzom...
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_pick.tga cursor : initial size = 32 x 32, new size = 27 x 27
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_resize_bl_tr.tga cursor : initial size = 24 x 24, new size = 20 x 20
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_resize_br_tl.tga cursor : initial size = 25 x 25, new size = 21 x 21
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_resize_lr.tga cursor : initial size = 32 x 32, new size = 27 x 27
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_resize_tb.tga cursor : initial size = 33 x 33, new size = 28 x 28
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_rotate.tga cursor : initial size = 35 x 35, new size = 29 x 29
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_scale.tga cursor : initial size = 35 x 35, new size = 29 x 29
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_can_pan.tga cursor : initial size = 35 x 35, new size = 29 x 29
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_default.tga cursor : initial size = 26 x 26, new size = 22 x 22
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_pan.tga cursor : initial size = 42 x 42, new size = 35 x 35
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 222 : Resampling mouse curs_pan.tga cursor : initial size = 35 x 35, new size = 32 x 32
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_l.tga cursor : initial size = 32 x 32, new size = 27 x 27
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_r.tga cursor : initial size = 30 x 30, new size = 25 x 25
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_m.tga cursor : initial size = 24 x 24, new size = 20 x 20
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse text_cursor.tga cursor : initial size = 2 x 2, new size = 1 x 1
2007/01/21 18:19:13 client_ryzom_rd.exe WRN 53c i18n.cpp 194 : I18N: The string uiLodValue did not exist in language en (display once)
2007/01/21 18:19:13 client_ryzom_rd.exe WRN 53c interface_parser.cpp 2902 : <CInterfaceParser::splitLinkTarget> can't find target link webstart
2007/01/21 18:19:13 client_ryzom_rd.exe WRN 53c interface_parser.cpp 2934 : <CInterfaceParser::splitLinkTargets> Can't get link target
2007/01/21 18:19:13 client_ryzom_rd.exe INF 53c interface_parser.cpp 2153 : no group found for webstart
2007/01/21 18:19:13 client_ryzom_rd.exe WRN 53c interface_parser.cpp 864 : could not parse tree
2007/01/21 18:19:13 client_ryzom_rd.exe INF 53c interface_parser.cpp 2360 : the element ui:login:catdisp:content:cat_win was not found as ui:login:catdisp:content:scroll_bar position reference
2007/01/21 18:19:13 client_ryzom_rd.exe INF 53c login.cpp 621 : Using verbose log mode
2007/01/21 18:19:13 client_ryzom_rd.exe INF 53c login.cpp 499 : Using verbose log mode
2007/01/21 18:19:13 client_ryzom_rd.exe WRN 53c login.cpp 706 : Can't get the reg key 'Login'
2007/01/21 18:19:13 client_ryzom_rd.exe INF 53c login.cpp 1580 : CAHInitResLod called
-------------------------------
User Crash Callback:
-------------------------------
UserId: 4294967295
HomeId: 0
ShardId: 0
On a Mainland Shard
Application: ryzom_live
No user entity informations
ViewPosition: 0.00 0.00 0.00
Time in game: 0h 17min 8sec
LocalTime: 2007/01/21 18:19:13
ServerTick: 0
ConnectState: NotInitialised
LocalAddress: :0 (0.0.0.0)
Language: English
ClientVersion: 1.2.0.800
PatchVersion:
Client is online
NumServerHOP: 0
NumFarTP: 0
NumReselectPerso: 0
Connection Events:
Memory: 390MB/1022MB
Process Virtual Memory: 227MB
NeL Memory: 0B
OS: Microsoft Windows XP Service Pack 2 (Build 2600) (5.1 2600)
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ / x86 Family 15 Model 75 Stepping 2 / AuthenticAMD / 2004MHz / 2 Processors found
CPUID: 178bfbff
HT: NO
CpuMask: 1
NeL3D: OpenGL / NVIDIA Corporation / GeForce 7300 GS/PCI/SSE2/3DNOW! / 2.0.3
3DCard: NVIDIA GeForce 7300 GS, version 9.3.7.1
No sound
-------------------------------
I just downloaded the free trial installation program. Everything installed fine but when I try to run Ryzom I get an Access Violation before any splash screens come up much less any login screens. I then ran memtest, everything checked ok, I removed old nVidia drivers, installed the newest 93.xx nVidia drivers, installed the newest DirectX drivers, and each time I still get the same error.
I also tried changing the display settings in the configuration program, no luck. Below is the error log. Please let me know what to do next...
------------------------
Access Violation exception generated at 0x5BF57C, thread attempts to read at 0x1649000.
The thread attempted to read from or write to a virtual address for which it does not have the appropriate access.
-------------------------------
Log with no filter:
-------------------------------
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c big_file.cpp 103 : CBigFile::add : bigfile zorai_island_pacs.bnp already added.
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1245 : PATH: CPath::addSearchBigFile(data/zorai_island_pacs.bnp, 0, 0): can't add the big file
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c big_file.cpp 103 : CBigFile::add : bigfile zorai_island_zones.bnp already added.
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1245 : PATH: CPath::addSearchBigFile(data/zorai_island_zones.bnp, 0, 0): can't add the big file
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c big_file.cpp 103 : CBigFile::add : bigfile zorai_lightmaps.bnp already added.
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1245 : PATH: CPath::addSearchBigFile(data/zorai_lightmaps.bnp, 0, 0): can't add the big file
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c big_file.cpp 103 : CBigFile::add : bigfile zorai_maps.bnp already added.
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1245 : PATH: CPath::addSearchBigFile(data/zorai_maps.bnp, 0, 0): can't add the big file
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c big_file.cpp 103 : CBigFile::add : bigfile zorai_pacs.bnp already added.
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1245 : PATH: CPath::addSearchBigFile(data/zorai_pacs.bnp, 0, 0): can't add the big file
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c big_file.cpp 103 : CBigFile::add : bigfile zorai_shapes.bnp already added.
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1245 : PATH: CPath::addSearchBigFile(data/zorai_shapes.bnp, 0, 0): can't add the big file
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c big_file.cpp 103 : CBigFile::add : bigfile zorai_zones.bnp already added.
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1245 : PATH: CPath::addSearchBigFile(data/zorai_zones.bnp, 0, 0): can't add the big file
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1296 : PATH: CPath::insertFileInMap(n019003l.afm, data/fonts/n019003l.afm, 0, afm): already inserted from 'data/', skip it
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1296 : PATH: CPath::insertFileInMap(n019003l.pfb, data/fonts/n019003l.pfb, 0, pfb): already inserted from 'data/', skip it
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1296 : PATH: CPath::insertFileInMap(n019003l.pfm, data/fonts/n019003l.pfm, 0, pfm): already inserted from 'data/', skip it
2007/01/21 18:19:07 client_ryzom_rd.exe INF 53c path.cpp 918 : PATH: CPath::addSearchPath(data_common/, recursive, not alternative): 'data_common/' is not a directory, I'll call addSearchFile()
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1056 : PATH: CPath::addSearchFile(data_common/, 0, ''): 'data_common/' is not found, skip it (current dir is 'C:/Program Files/Ryzom'
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 504 : PATH: CPath::lookup(remap_files.csv): file not found
2007/01/21 18:19:07 client_ryzom_rd.exe INF 53c path.cpp 918 : PATH: CPath::addSearchPath(data_leveldesign/leveldesign/Game_Elem, not recursive, not alternative): 'data_leveldesign/leveldesign/Game_Elem' is not a directory, I'll call addSearchFile()
2007/01/21 18:19:07 client_ryzom_rd.exe WRN 53c path.cpp 1056 : PATH: CPath::addSearchFile(data_leveldesign/leveldesign/Game_Elem, 0, ''): 'data_leveldesign/leveldesign/Game_Elem' is not found, skip it (current dir is 'C:/Program Files/Ryzom'
2007/01/21 18:19:07 client_ryzom_rd.exe INF 53c init.cpp 882 : PROFILE: 0 seconds for Add search paths Data
2007/01/21 18:19:07 client_ryzom_rd.exe INF 53c init.cpp 888 : PROFILE: 2 seconds for prelogInit
2007/01/21 18:19:07 client_ryzom_rd.exe INF 53c client.cpp 472 : Pre-Login Init of Ryzom success
2007/01/21 18:19:07 client_ryzom_rd.exe INF 53c client.cpp 475 : Login of Ryzom...
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_pick.tga cursor : initial size = 32 x 32, new size = 27 x 27
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_resize_bl_tr.tga cursor : initial size = 24 x 24, new size = 20 x 20
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_resize_br_tl.tga cursor : initial size = 25 x 25, new size = 21 x 21
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_resize_lr.tga cursor : initial size = 32 x 32, new size = 27 x 27
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_resize_tb.tga cursor : initial size = 33 x 33, new size = 28 x 28
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_rotate.tga cursor : initial size = 35 x 35, new size = 29 x 29
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_scale.tga cursor : initial size = 35 x 35, new size = 29 x 29
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_can_pan.tga cursor : initial size = 35 x 35, new size = 29 x 29
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_default.tga cursor : initial size = 26 x 26, new size = 22 x 22
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_pan.tga cursor : initial size = 42 x 42, new size = 35 x 35
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 222 : Resampling mouse curs_pan.tga cursor : initial size = 35 x 35, new size = 32 x 32
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_l.tga cursor : initial size = 32 x 32, new size = 27 x 27
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_r.tga cursor : initial size = 30 x 30, new size = 25 x 25
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse curs_m.tga cursor : initial size = 24 x 24, new size = 20 x 20
2007/01/21 18:19:12 client_ryzom_rd.exe WRN 53c custom_mouse.cpp 193 : Resampling mouse text_cursor.tga cursor : initial size = 2 x 2, new size = 1 x 1
2007/01/21 18:19:13 client_ryzom_rd.exe WRN 53c i18n.cpp 194 : I18N: The string uiLodValue did not exist in language en (display once)
2007/01/21 18:19:13 client_ryzom_rd.exe WRN 53c interface_parser.cpp 2902 : <CInterfaceParser::splitLinkTarget> can't find target link webstart
2007/01/21 18:19:13 client_ryzom_rd.exe WRN 53c interface_parser.cpp 2934 : <CInterfaceParser::splitLinkTargets> Can't get link target
2007/01/21 18:19:13 client_ryzom_rd.exe INF 53c interface_parser.cpp 2153 : no group found for webstart
2007/01/21 18:19:13 client_ryzom_rd.exe WRN 53c interface_parser.cpp 864 : could not parse tree
2007/01/21 18:19:13 client_ryzom_rd.exe INF 53c interface_parser.cpp 2360 : the element ui:login:catdisp:content:cat_win was not found as ui:login:catdisp:content:scroll_bar position reference
2007/01/21 18:19:13 client_ryzom_rd.exe INF 53c login.cpp 621 : Using verbose log mode
2007/01/21 18:19:13 client_ryzom_rd.exe INF 53c login.cpp 499 : Using verbose log mode
2007/01/21 18:19:13 client_ryzom_rd.exe WRN 53c login.cpp 706 : Can't get the reg key 'Login'
2007/01/21 18:19:13 client_ryzom_rd.exe INF 53c login.cpp 1580 : CAHInitResLod called
-------------------------------
User Crash Callback:
-------------------------------
UserId: 4294967295
HomeId: 0
ShardId: 0
On a Mainland Shard
Application: ryzom_live
No user entity informations
ViewPosition: 0.00 0.00 0.00
Time in game: 0h 17min 8sec
LocalTime: 2007/01/21 18:19:13
ServerTick: 0
ConnectState: NotInitialised
LocalAddress: :0 (0.0.0.0)
Language: English
ClientVersion: 1.2.0.800
PatchVersion:
Client is online
NumServerHOP: 0
NumFarTP: 0
NumReselectPerso: 0
Connection Events:
Memory: 390MB/1022MB
Process Virtual Memory: 227MB
NeL Memory: 0B
OS: Microsoft Windows XP Service Pack 2 (Build 2600) (5.1 2600)
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ / x86 Family 15 Model 75 Stepping 2 / AuthenticAMD / 2004MHz / 2 Processors found
CPUID: 178bfbff
HT: NO
CpuMask: 1
NeL3D: OpenGL / NVIDIA Corporation / GeForce 7300 GS/PCI/SSE2/3DNOW! / 2.0.3
3DCard: NVIDIA GeForce 7300 GS, version 9.3.7.1
No sound
-------------------------------