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Problems 1 Jan, 2007

Posted: Mon Jan 01, 2007 8:22 am
by odofitzg
First there was a two hour period when I couldn't even ping http://www.ryzom.com

Now I can get here, but when I try to launch I get
Error: Error 10 'no mainland shard available' while trying to join a shard.

I am on West Coast USA

Anyone know what is going on???

Re: Problems 1 Jan, 2007

Posted: Mon Jan 01, 2007 8:25 am
by fighrfly
I had similiar issues, but now that the server is 'up' I am getting

error 2: user already online, please relog

I have tried to relog for the last 15 minutes with negative results.

I am guessing they had a major malfunction and are still trying to get things cleared up

Re: Problems 1 Jan, 2007

Posted: Mon Jan 01, 2007 8:27 am
by odofitzg
Yah, I just had a look at the http://www.ryzom.com/news and it shows red flags next to all the servers. (0825 GMT)

I found that link in an error 10 thread halfway down the page.

I guess we just have to be patient. :(

Re: Problems 1 Jan, 2007

Posted: Mon Jan 01, 2007 8:56 am
by purdyone
I know that I am still getting the same error 10 problem and its been like this for 3 hours so far.

Re: Problems 1 Jan, 2007

Posted: Mon Jan 01, 2007 9:47 am
by fighrfly
Update I am sure you all probably know already.

Servers are up, I am able to log in, but when I get to my character selection screen, it says the server for that character is not available.

More patience needed.

Re: Problems 1 Jan, 2007

Posted: Mon Jan 01, 2007 6:06 pm
by tr808
No offence, but a response from some1 from either Jolt, Gameforge or Nevrax would be nice..... in a way this dissapoints me, i have been trying to get the game working all day, i just want to know what is the problem now..... i even posted at Jolt forum since these forums where down and there are no really active other foreums about this game..... like a emergency site with only plain text explaining whats happening would helped.......

Re: Problems 1 Jan, 2007

Posted: Mon Jan 01, 2007 6:15 pm
by turjake
The messages from main website homepage look badly like major DB crash or at least partly compromised server. Hoping for the former...

Re: Problems 1 Jan, 2007

Posted: Mon Jan 01, 2007 6:34 pm
by tr808
Man they way u make it sound, makes me think i lost my toon :eek:

Re: Problems 1 Jan, 2007

Posted: Mon Jan 01, 2007 7:35 pm
by turjake
I believe that there are backups of the DB's... so if worst comes to pass it's couple of days timewarp, most :)

Re: Problems 1 Jan, 2007

Posted: Mon Jan 01, 2007 8:10 pm
by ffxjosh
turjake wrote:I believe that there are backups of the DB's... so if worst comes to pass it's couple of days timewarp, most :)

Couple of days?! Lol pessimist ;)