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Account Management Problem...

Posted: Sat Dec 30, 2006 5:04 am
by pinner
Okay, Im trying to get in to get to billing, so I can pay to play.

It tells me Invalid Account, So I go to Lost Password, Put in Login & Email Address...

Invalid Account.

I'm not sure what to do. I don't know where to change what, and I originally had my game registered under another address and Im not sure which one, I do not have the original email with the activation key. How do I go about fixing this?

If the login is different then the login for the game, how do I find out what the login name is, or the login + email address. I am SO confused.

Re: Account Management Problem...

Posted: Fri Jan 05, 2007 11:09 am
by shadowweb
If you are still having problems, please email billing-ee@ryzom.com and we will sort it out.