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Wont take my card!
Posted: Thu Nov 16, 2006 2:12 pm
by jasjr
Ok what is up with this? You guys declined my card 2 times. There is plenty of money on it. I have called my bank and they stated its on your end. How they heck do i play when your not takeing my card. Do you guys not take master card? Is it because im in the USA??? Could use some help here
Re: Wont take my card!
Posted: Fri Nov 17, 2006 6:41 am
by dlice
id try klients and ask there for a help
http://www.ryzom.com/support
Re: Wont take my card!
Posted: Fri Nov 17, 2006 6:51 am
by dlice
Re: Wont take my card!
Posted: Fri Nov 17, 2006 10:51 am
by shadowweb
Please mail
billing-ee@ryzom.com if you are still having problems.
Re: Wont take my card!
Posted: Fri Nov 17, 2006 12:00 pm
by jasjr
Thank you for the help. I got ahold of there billing company and they gave me a process number
So all is good now!
Re: Wont take my card!
Posted: Mon Nov 20, 2006 5:15 am
by mryoshi
jasjr wrote:Thank you for the help. I got ahold of there billing company and they gave me a process number
So all is good now!
I am having the same problem.
Could you tell me how you were able to aquire a process number?
Re: Wont take my card!
Posted: Thu Nov 23, 2006 2:45 am
by cosmo365
mryoshi wrote:I am having the same problem.
Could you tell me how you were able to aquire a process number?
As of the 20th, no new transactions are being processed. You can see why in the news section of the main page.