Ryzom

hello there I am trying to try out this game and keep running into a crash problem right when I login
I can get to char creation and soon as i log one in this is the result
no idea what it means but when i click debug or to send it gives me a error and closes
i updated my gfx card which is a radeon x800 gto
and my sound card and all my drivers far as i know
no other problems with any other game or app but this one
i dled the trial if that helps any for info
please help if possible i would like to give this a try
thanks much

he thread attempted to read from or write to a virtual address for which it does not have the appropriate access.
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Log with no filter:
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2006/11/14 17:18:17 client_ryzom_rd.exe INF d58 string_manager_client.cpp 385 : String 17119 available : [the]
2006/11/14 17:18:17 client_ryzom_rd.exe DBG d58 string_manager_client.cpp 349 : <CStringManagerClient::getString> sending 'STRING_MANAGER:STRING_RQ' message to server
2006/11/14 17:18:17 client_ryzom_rd.exe DBG d58 network_connection.cpp 3062 : CLMPNET[0158DB10]: Received a generic action MP size 190: number 1 part 16 nbblock 28
2006/11/14 17:18:17 client_ryzom_rd.exe WRN d58 player_cl.cpp 653 : PL:computeAnimSet:84: not a male or a female (gender=3).
2006/11/14 17:18:17 client_ryzom_rd.exe WRN d58 player_cl.cpp 593 : PL:equip(2):84: VS '6' default equipement used.
2006/11/14 17:18:17 client_ryzom_rd.exe WRN d58 player_cl.cpp 593 : PL:equip(2):84: VS '7' default equipement used.
2006/11/14 17:18:17 client_ryzom_rd.exe WRN d58 player_cl.cpp 653 : PL:computeAnimSet:85: not a male or a female (gender=3).
2006/11/14 17:18:17 client_ryzom_rd.exe WRN d58 player_cl.cpp 593 : PL:equip(2):85: VS '6' default equipement used.
2006/11/14 17:18:17 client_ryzom_rd.exe WRN d58 player_cl.cpp 593 : PL:equip(2):85: VS '7' default equipement used.
2006/11/14 17:18:17 client_ryzom_rd.exe DBG d58 net_manager.cpp 758 : <impulseChat> Received CHAT : You have entered Controlled Lands. with category zon
2006/11/14 17:18:17 client_ryzom_rd.exe DBG d58 net_manager.cpp 758 : <impulseChat> Received CHAT : You have entered Rangers' land. with category zon
2006/11/14 17:18:17 client_ryzom_rd.exe DBG d58 net_manager.cpp 758 : <impulseChat> Received CHAT : You have entered Ranger camp. with category zon
2006/11/14 17:18:18 client_ryzom_rd.exe DBG d58 udp_sock.cpp 174 : LNETL0: Socket 120 received 432 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2006/11/14 17:18:18 client_ryzom_rd.exe INF d58 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=307) at level 1 (channel 0)
2006/11/14 17:18:18 client_ryzom_rd.exe DBG d58 impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 0), 1 actions (ReceivedAck=107/lastAck=107/nextSentPacket=109)
2006/11/14 17:18:18 client_ryzom_rd.exe INF d58 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 2 (len=1595) at level 2 (channel 0)
2006/11/14 17:18:18 client_ryzom_rd.exe DBG d58 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=107/lastAck=105/nextSentPacket=109)
2006/11/14 17:18:18 client_ryzom_rd.exe INF d58 string_manager_client.cpp 385 : String 407809 available : [&EMT&%s warns everybody.]
2006/11/14 17:18:18 client_ryzom_rd.exe DBG d58 string_manager_client.cpp 349 : <CStringManagerClient::getString> sending 'STRING_MANAGER:STRING_RQ' message to server
2006/11/14 17:18:18 client_ryzom_rd.exe DBG d58 network_connection.cpp 3062 : CLMPNET[0158DB10]: Received a generic action MP size 190: number 1 part 17 nbblock 28
2006/11/14 17:18:18 client_ryzom_rd.exe WRN d58 player_cl.cpp 653 : PL:computeAnimSet:167: not a male or a female (gender=3).
2006/11/14 17:18:18 client_ryzom_rd.exe WRN d58 player_cl.cpp 593 : PL:equip(2):167: VS '6' default equipement used.
2006/11/14 17:18:18 client_ryzom_rd.exe WRN d58 player_cl.cpp 593 : PL:equip(2):167: VS '7' default equipement used.
2006/11/14 17:18:18 client_ryzom_rd.exe WRN d58 player_cl.cpp 653 : PL:computeAnimSet:82: not a male or a female (gender=3).
2006/11/14 17:18:18 client_ryzom_rd.exe WRN d58 player_cl.cpp 593 : PL:equip(2):82: VS '6' default equipement used.
2006/11/14 17:18:18 client_ryzom_rd.exe WRN d58 player_cl.cpp 593 : PL:equip(2):82: VS '7' default equipement used.
2006/11/14 17:18:18 client_ryzom_rd.exe WRN d58 player_cl.cpp 653 : PL:computeAnimSet:102: not a male or a female (gender=3).
2006/11/14 17:18:18 client_ryzom_rd.exe WRN d58 player_cl.cpp 593 : PL:equip(2):102: VS '6' default equipement used.
2006/11/14 17:18:18 client_ryzom_rd.exe WRN d58 player_cl.cpp 593 : PL:equip(2):102: VS '7' default equipement used.
2006/11/14 17:18:18 client_ryzom_rd.exe DBG d58 udp_sock.cpp 174 : LNETL0: Socket 120 received 435 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2006/11/14 17:18:18 client_ryzom_rd.exe INF d58 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 2 (len=1595) at level 2 (channel 1)
2006/11/14 17:18:18 client_ryzom_rd.exe DBG d58 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 1), 1 actions (ReceivedAck=108/lastAck=106/nextSentPacket=110)
2006/11/14 17:18:18 client_ryzom_rd.exe DBG d58 network_connection.cpp 3062 : CLMPNET[0158DB10]: Received a generic action MP size 190: number 1 part 18 nbblock 28
2006/11/14 17:18:18 client_ryzom_rd.exe WRN d58 player_cl.cpp 653 : PL:computeAnimSet:86: not a male or a female (gender=3).
2006/11/14 17:18:18 client_ryzom_rd.exe WRN d58 player_cl.cpp 593 : PL:equip(2):86: VS '6' default equipement used.
2006/11/14 17:18:18 client_ryzom_rd.exe WRN d58 player_cl.cpp 593 : PL:equip(2):86: VS '7' default equipement used.
2006/11/14 17:18:18 client_ryzom_rd.exe WRN d58 player_cl.cpp 653 : PL:computeAnimSet:49: not a male or a female (gender=3).
2006/11/14 17:18:18 client_ryzom_rd.exe WRN d58 player_cl.cpp 593 : PL:equip(2):49: VS '6' default equipement used.
2006/11/14 17:18:18 client_ryzom_rd.exe WRN d58 player_cl.cpp 593 : PL:equip(2):49: VS '7' default equipement used.
2006/11/14 17:18:18 client_ryzom_rd.exe DBG d58 udp_sock.cpp 174 : LNETL0: Socket 120 received 463 bytes from peer rsfe035.juk.shards.nevrax.com:47852 (213.208.119.148)
2006/11/14 17:18:18 client_ryzom_rd.exe INF d58 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=243) at level 1 (channel 0)
2006/11/14 17:18:18 client_ryzom_rd.exe DBG d58 impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 0), 1 actions (ReceivedAck=109/lastAck=109/nextSentPacket=111)
2006/11/14 17:18:18 client_ryzom_rd.exe INF d58 impulse_decoder.cpp 72 : CLIMPD: received new impulsion 2 (len=1595) at level 2 (channel 2)
2006/11/14 17:18:18 client_ryzom_rd.exe DBG d58 impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 2), 1 actions (ReceivedAck=109/lastAck=107/nextSentPacket=111)
2006/11/14 17:18:18 client_ryzom_rd.exe INF d58 string_manager_client.cpp 385 : String 437864 available : [Lands to Explore]
2006/11/14 17:18:18 client_ryzom_rd.exe INF d58 string_manager_client.cpp 468 : DynString 2286347607 available : [&ZON&You are in the Lands to Explore. This region is neutral.]
2006/11/14 17:18:18 client_ryzom_rd.exe DBG d58 network_connection.cpp 3062 : CLMPNET[0158DB10]: Received a generic action MP size 190: number 1 part 19 nbblock 28
2006/11/14 17:18:18 client_ryzom_rd.exe WRN d58 player_cl.cpp 653 : PL:computeAnimSet:168: not a male or a female (gender=3).
2006/11/14 17:18:18 client_ryzom_rd.exe WRN d58 player_cl.cpp 593 : PL:equip(2):168: VS '6' default equipement used.
2006/11/14 17:18:18 client_ryzom_rd.exe WRN d58 player_cl.cpp 593 : PL:equip(2):168: VS '7' default equipement used.
2006/11/14 17:18:18 client_ryzom_rd.exe DBG d58 net_manager.cpp 758 : <impulseChat> Received CHAT : You are in the Lands to Explore. This region is neutral. with category zon
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User Crash Callback:
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UserId: 354208
HomeId: 103
ShardId: 103
On a Mainland Shard
Application: ryzom_live
Player Name: 'Sorano'
UserPosition: 10315.87 -11726.38 2.51
ViewPosition: 10315.87 -11726.38 2.51
Time in game: 0h 1min 27sec
LocalTime: 2006/11/14 17:18:20
ServerTick: 670370131
ConnectState: Connected
LocalAddress: :1095 (192.168.1.100)
Language: English
ClientVersion: 1.2.0.800
PatchVersion: 606
Client is online
NumServerHOP: 1
NumFarTP: 0
NumReselectPerso: 0
Connection Events: HOP
Memory: 74MB/1022MB
Process Virtual Memory: 1196MB
NeL Memory: 0B
OS: Microsoft Windows XP Service Pack 2 (Build 2600) (5.1 2600)
Processor: Intel(R) Celeron(R) CPU 3.20GHz / x86 Family 15 Model 4 Stepping 1 / GenuineIntel / 3200MHz / 1 Processors found
CPUID: bfebfbff
HT: YES
CpuMask: 1
NeL3D: OpenGL / ATI Technologies Inc. / RADEON X800 GTO x86/SSE2 / 2.0.6120 WinXP Release
3DCard: RADEON X800 GTO , version 6.6.4.1
Sound mixer:
Playing sources: 20
Available tracks: 22
Used tracks: 10
Muted sources: 0
Sources waiting for play: 0
HighestPri: 0 / 2
HighPri: 0 / 4
MidPri: 10 / 6
LowPri: 0 / 8
FreeTracks: 22 / 32
Average update time: 0.000738 msec
Average create time: 0.000138 msec
Estimated CPU: 0.002396%%
Sound driver:
FMod Driver
3d hw buffers: 29
2d hw buffers: 32
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The trial uses/is the full client, no worries about that.
You crashed upon entering the world. Please set your graphics to use Direct3D directly in the game configuration (ryzom_configuration_rd.exe or configure.bat in your install folder).
If that doesn't resolve the problem check your RAM using memtest86.

Welcome to Atys and enjoy your stay

When you updated your video drivers did you remove the old ones, reboot and then install? If not, then you may want to do so.