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Cannot log in

Posted: Thu Oct 19, 2006 3:03 am
by lewar
Everytime I try to log in I get an error message saying that I am already logged in, this has been going on for quite awhile and I cannot play the game.

Re: Cannot log in

Posted: Thu Oct 19, 2006 6:35 am
by thlau
Heya.

Try to get on Klients and contact the CSR team directly.

Cheers

Re: Cannot log in

Posted: Thu Oct 19, 2006 11:02 am
by shadowweb
I believe this was an issue caused by the server problems last night and should be sorted out now.

Re: Cannot log in

Posted: Fri Oct 20, 2006 7:17 am
by lonwolf
I have recently reactivated my account and reinstalled the game with the original disc's. I have installed all the patches.

When I try and connect I get the message - Error 10 "No mainland shard available" while trying to join a shard.

I tried to download the game from the available client but several files were corrupted. Can anyone help me?

Re: Cannot log in

Posted: Fri Oct 20, 2006 7:47 am
by thlau
From [thread=14746][FAQ] Ryzom Launcher Error Codes and Messages[/thread]

Error Code 10 - no mainland shard available
- the shard is down
- check with Klients live support for up to date information

Today is patchday.