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cannot set up subscription properly

Posted: Sat Oct 07, 2006 11:55 pm
by ydnardo
I was trying to upgrade from trial to paid subscription. I was browsing the PayByCash options but decided to pay by credit card, only now that i've only browsed the PayByCash options, it says "Purchasing options deactivated, since you already have a PayByCash transaction pending.".

Am I stuck till your systems realizes there will be no PBC?

I have also sent an email to billing-ee@ryzom.com


Ydnardo

Re: cannot set up subscription properly

Posted: Sun Oct 08, 2006 12:05 am
by ydnardo
It was suggested by a Game Master in Klients, that I had click the <back> button my browser so I could go back and select a credit card option, then my comp rebooted itself and now I'm stuck not being able to pay my credit card.

Re: cannot set up subscription properly

Posted: Sun Oct 08, 2006 10:44 am
by shadowweb
This is being dealt with in the Billing email system.

Re: cannot set up subscription properly

Posted: Sun Oct 08, 2006 8:14 pm
by ydnardo
GREAT :)

I cannot wait. My guildies are all now on the mainland.

Thanks for all the help :)