Ryzom

Well you could always look ath the top of the page about "error 53" ....but..that could be a bit hard eh?

How is THIS not a solution?
If you are having difficulty accessing the game and you are seeing an Error #53...

Please contact billing support asap, so they can get this resolved for you.

Email addresses for billing support follow. (na=North American, ee= European English, fr=French, de=German)

billing-na@ryzom.com
billing-fr@ryzom.com
billing-ee@ryzom.com
billing-de@ryzom.com

We are sorry you are experiencing trouble with this.

Please mail the billing guys. They are the people who can help you.

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Unregistered wrote:
Log into your profile, check your status, and if it's not OK, enter your credit card information.

Yep, as said hear. no typo.

Ive installed Ryzom, created my account but i got error 53 when trying to get to the server. This was because i CLOSED the page where they ask for credit card infos. From this point i got to Edit Subscription in Ryzom website. Then i checked CANCEL at the bottom of the page to cancel the current transaction that cannot be successfully completed due to non existant credit card infos. Then i get a message that tell me my account is not complete and reask me for my credit card infos. I did this and am now able to play.

How to get your SoR account activated in 3 steps:

Error 53 means you don't have access to the shard, and in most cases this is because the registration process wasn't properly finished and your billing information wasn't entered or validated on Bibit's page. Now here's how to get your account running:

(1) Log in the profile page ( http://www.ryzom.com/profile ) with your login and password.

(2) If your account requires a payment, you'll see a red warning message on top of the page along with a button titled "Update your billing information".

(3) Click on it, it will take you to Bibit's page where you'll need to enter your payment information.

* If your account is unsubscribed and you've never played, first click on the "Reactivate your account" button that shows up at the top, and then repeat the process described above at (2).

* If you closed the browser when you were on Bibit's page and you don't see the "update your billing information" button, scroll down to the transactions area, and cancel the last transaction. The button will appear and you can repeat the process described above at (2).

General advice:
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- Please make sure that you've selected the right payment method on Bibit's page.

- Enter the "Name card holder" EXACTLY as it appears on your credit card.

- If you keep getting refused by Bibit, please get in touch with a CS so they can determine what exactly is causing this.